Front Desk

Prosmile; West Orange (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

ProSmile is seeking a proactive Front Desk receptionist in our Operations department. This role reports to the Office Manager and handles patient check-in, scheduling, payments, and insurance coordination with a friendly, professional demeanor.

The ideal candidate will manage multiple tasks efficiently, maintain the reception area, and support overall patient satisfaction under non-exempt, hourly conditions.

Qualifications

• High school diploma or GED required.
• Excellent interpersonal and communication skills.
• Ability to handle multiple tasks and manage patient flow.
• Professional and compassionate demeanor.

Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner.
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards.
• Maintains reception area and inventory control of office supplies, patient literature and all related items.
• Performs miscellaneous job-related duties as assigned

Skills

Interpersonal skills

Customer service

Communication skills

Multi-line phone system

Time management

Computer literacy

Education

High School diploma

Job description

Job Title: Front Desk

Department: Operations

Reports to: Office Manager

FLSA Status: Non-Exempt

Compensation Information: $18.00-$22.00 per hour, depending on experience

Company Overview

ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities.

Position Summary

ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first

Duties and Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
• Maintains reception area and inventory control of office supplies, patient literature and all related items.
• Performs miscellaneous job-related duties as assigned

Knowledge and Skills/Expected Competencies

• High School diploma or GED preferred
• Professional and compassionate demeanor
• Willingness to go above and beyond to ensure patient satisfaction
• Excellent interpersonal skills and communications abilities
• Impressive ability to efficiently manage multiple tasks
• Computer competent and ability to work a multi-line phone system