Front Desk

ProSmile Holdings, LLC; Irvington (NJ); On-site; USD 26,000 - 29,000; Full time

Job summary

ProSmile is seeking a proactive Dental Receptionist to join our Operations team in Irvington, NJ. You will be the first friendly face patients meet, handling scheduling, payments, and insurance documentation with professionalism and care.

You will manage a multi-line phone system, coordinate patient flow, and support office operations while maintaining a welcoming reception area and accurate paperwork flow. The role offers growth in a fast-paced dental group.

Qualifications

• High School diploma or GED preferred
• Professional and compassionate demeanor
• Willingness to go above and beyond to ensure patient satisfaction
• Excellent interpersonal skills and communications abilities
• Impressive ability to efficiently manage multiple tasks
• Computer competent and ability to work a multi-line phone system

Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
• Maintains reception area and inventory control of office supplies, patient literature and all related items
• Performs miscellaneous job-related duties as assigned

Skills

Interpersonal skills

Customer service

Phone system

Scheduling

Education

High School diploma or GED

Job description

Job Title:Front Desk
Department:Operations
Reports to:Office Manager
FLSA Status:Non-Exempt
Compensation Information: $19.00-$21.00 per hour

Company Overview

ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities.

Position Summary

ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first

Duties and Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
• Maintains reception area and inventory control of office supplies, patient literature and all related items.
• Performs miscellaneous job-related duties as assigned

Knowledge and Skills/Expected Competencies

• High School diploma or GED preferred
• Professional and compassionate demeanor
• Willingness to go above and beyond to ensure patient satisfaction
• Excellent interpersonal skills and communications abilities
• Impressive ability to efficiently manage multiple tasks
• Computer competent and ability to work a multi-line phone system