Front Desk

941 Management LLC; Lexington (KY); On-site; USD 19,286 - 20,664; Part time

Job summary

Newtown Springs Management LLC in Lexington, KY is seeking a Part-Time Front Desk Attendant to be the first point of contact for guests, handling check-ins and check-outs with a focus on service excellence.

You will take reservations by phone, email, and in person, assist with guest inquiries, and coordinate with housekeeping and maintenance to resolve issues promptly. Weekend availability is required.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Ability to stand, walk, and lift up to 25 pounds.
• Experience in hospitality or customer service preferred but not required.
• Prior experience in a Choice hotel a plus.

Responsibilities

• Answer queries regarding hotel's services, charges, dining facilities, sports facilities, and travel directions.
• Greet guests and manage the registration process.
• Take reservations by telephone, email and in person, including groups.
• Manage guest check-ins and check-outs.
• Coordinate with housekeeping and maintenance to address guest concerns promptly.

Skills

Customer service

Guest relations

Communication

Multitasking

Tools

Microsoft Office

Property management systems

Internet software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk

Part Time 757 Newtown Springs Management LLC, Lexington, KY, US

Salary Range: $14.00 To $15.00 Hourly

We are seeking an enthusiastic Part-Time Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. This position requires Friday through Sunday availability.

Responsibilities:

• Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Take reservations over the telephone, through emails and in person, including groups
• Manage guest check-ins and check-outs appropriately
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.

Qualifications:

• Availability to work flexible schedules, including nights, weekends, and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Availability to work flexible schedules, including weekends and holidays.
• Strong customer service skills with a guest-focused approach.
• Experience in hospitality or customer service is preferred but not required.
• Prior experience in a Choice hotel a plus.
• Proficiency in internet software, Microsoft Office, property management systems.