Front Desk

Capital Vacations; Kissimmee (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Capital Vacations in Kissimmee, Florida, is seeking a friendly and organized individual for the Front Desk staff position. This role involves welcoming guests, answering phones, providing accurate information, and performing basic administrative duties.

The ideal candidate should possess strong communication and customer service skills, have a high school diploma or equivalent, and be proficient with basic office technology. Join our dynamic team in creating positive guest experiences!

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service or hospitality preferred.
• Ability to speak multiple languages is a plus.

Responsibilities

• Greet and welcome guests in a professional manner.
• Answer and direct phone calls to appropriate parties.
• Provide accurate information to guests and visitors.
• Assist with administrative tasks such as filing, data entry, and scheduling.
• Maintain cleanliness and order at the front desk area.
• Handle inquiries and resolve any guest concerns in a timely manner.
• Collaborate with team members to ensure a positive guest experience.

Skills

Excellent communication and customer service skills

Proficiency in basic computer skills and office equipment

Strong organizational skills

Attention to detail

Ability to multitask

Education

High school diploma or equivalent

Job description

Career Opportunities with Capital Vacations

A great place to work.

Careers At Capital Vacations

Current job opportunities are posted here as they become available.

To learn more about working for Capital Vacations, please view our video below:

Job Summary

We are seeking a friendly and organized individual to join our team as a Front Desk staff member. The primary responsibilities include welcoming guests, answering phones, providing information, and performing basic administrative tasks.

Qualifications

• High school diploma or equivalent required
• Excellent communication and customer service skills
• Proficiency in basic computer skills and office equipment
• Strong organizational skills and attention to detail
• Ability to multitask and work in a fast-paced environment

Responsibilities

• Greet and welcome guests in a professional manner
• Answer and direct phone calls to appropriate parties
• Provide accurate information to guests and visitors
• Assist with administrative tasks such as filing, data entry, and scheduling
• Maintain cleanliness and order at the front desk area
• Handle inquiries and resolve any guest concerns in a timely and effective manner
• Collaborate with team members to ensure a positive guest experience

Preferred Qualifications

• Prior experience in customer service or hospitality
• Knowledge of basic office software applications
• Ability to speak multiple languages is a plus
• Flexible schedule to accommodate varying shifts, including evenings and weekends