Front Desk Operator

Smile Works PLLC; Tallahassee (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

A dental practice in Tallahassee is seeking a Front Desk Operator. This full-time position requires excellent customer service and organizational skills, along with experience in a dental environment. You will be the first contact for patients and play a vital role in ensuring quality service. The practice offers competitive pay starting at $18 per hour, comprehensive benefits, and opportunities for advancement. If you're passionate about working in a child-friendly setting and want to contribute to a high-performing team, we encourage you to apply.

Qualifications

• Proven track record of excellent customer service.
• Minimum of 2 years of experience in a fast-paced dental office (preferred).
• Knowledge of dental insurance plans and verification processes.

Responsibilities

• Serve as the welcoming first point of contact for patients and families.
• Deliver exceptional customer service in person and over the phone.
• Support efficient front-office operations to meet performance goals.

Skills

Excellent customer service

Strong communication skills

Organization

Multitasking

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Job Post Summary

Position: Front Desk Operator
Date Posted: August 1, 2024
Pay: From $18.00 per hour
Job Type: Full-time
Work Location: In person

Job Description

SmileWorks Children’s Dentistry & Orthodontics is seeking an energetic, compassionate, and detail-oriented Front Desk Operator to join our growing team. This role is ideal for a professional who enjoys working with children and families and thrives in a fast-paced dental environment.

As the first point of contact for our patients, you will play a critical role in shaping the SmileWorks experience. We are looking for someone with strong operational awareness, excellent communication skills, and prior experience in a dental, orthodontic, or pediatric practice.

At SmileWorks, we are committed to delivering exceptional care and service. If you are enthusiastic, patient-focused, and motivated to grow with a high-performing practice, we would love to meet you.

What SmileWorks Offers

• Competitive base pay
• Performance-based bonus programs (role-specific)
• Growth and advancement opportunities
• Comprehensive benefits package, including:
• Health insurance
• In-house dental program
• Paid time off (PTO)
• Holiday pay
• 401(k) with matching
• Direct deposit
• Employee discounts

Key Responsibilities

• Serve as the welcoming first point of contact for patients and families
• Deliver exceptional customer service in person and over the phone
• Support efficient front-office operations to meet performance goals
• Demonstrate strong teamwork and leadership skills
• Accurately implement and follow office policies, procedures, and directives
• Assist in maintaining a smooth, organized, and patient-centered office flow

Qualifications & Requirements

• Proven track record of excellent customer service
• Minimum of 2 years of experience in a fast-paced dental office (preferred)
• Experience in group dental, orthodontic, or pediatric practices preferred
• Knowledge of dental insurance plans and verification processes
• Strong communication, organization, and multitasking skills

Schedule

• 8-hour shifts
• Monday through Friday