Front Desk

Guardian Dentistry Partners; Birmingham (MI); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation

Paid Holidays

401k Program with matching

Health, dental, vision plan

Life Insurance

Disability Insurance

Job summary

Guardian Dentistry Partners is seeking a dynamic Front Desk receptionist for the Birmingham Center for Cosmetic Dentistry. You will greet patients, answer phones, and manage scheduling to create an outstanding patient experience as the Doctor(s) and Hygienist see patients.

Responsibilities include insurance verifications, billing support, and submitting claims while maintaining a welcoming, fast-paced environment. Excellent communication and professionalism are essential.

Qualifications

• 1–3 years experience preferred in dental front desk roles.
• Excellent communication and interpersonal abilities.
• Open Dental experience preferred.

Responsibilities

• Verify daily insurance details for all scheduled patients.
• Greet patients by name and guide them through their visit.
• Be the face of the office for in-person and phone inquiries.
• Confirm future appointments and manage scheduling.
• Assist patients with billing questions.
• Submit insurance claims with proper attachments.
• Follow up on unscheduled or recurring care appointments.

Skills

Front desk experience

Communication skills

Interpersonal skills

Tools

Open Dental

Job description

Location: Birmingham Center for Cosmetic Dentistry

Front Desk - $25+

We are looking for a dynamic, experienced Front Desk to join our fast-growing team.

Job Summary

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Primary Job Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Qualifications

• 1-3 years experience preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
• Open Dental Experience Preferred

Compensation & Benefits

• Guaranteed Hourly Rate
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance

FLSA Status

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.