Front Desk

Genesis Health Clubs; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Genesis Health Clubs in Baton Rouge, LA is seeking a friendly Front Desk Associate to greet members and handle inquiries, delivering exceptional service that sets the tone for member experiences. You will answer phones, check-in members, give tours to prospective members, and help maintain a clean, welcoming facility while following gym policies and delivering outstanding customer care.

Join a team that values positivity, health, and guest satisfaction, with opportunities for growth within a

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health and fitness.
• Basic computer proficiency.

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

Skills

Customer service

Communication

Positive attitude

Passion for health & fitness

Basic computer proficiency

Job description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency