Front Counter Service Pro - Small Engine Sales & Parts

Ryan Lawn & Tree; Lenexa (KS); On-site; USD 28,000 - 33,000; Full time

Job summary

Maisch Small Engine is seeking a Front Counter Customer Service Associate to warmly assist customers in-store and via phone or email. You will help with equipment sales, parts and service requests, and repair check-ins/check-outs while keeping the showroom organized and stocked.

A fast-paced environment requires strong multitasking and customer focus. Daily duties include processing payments, coordinating with technicians, and maintaining accurate inventory records.

Qualifications

• Ability to multitask in a fast-paced retail environment.
• Strong, clear communication with customers across channels.
• Basic proficiency with point-of-sale and inventory systems (training provided).
• Accurate handling of cash, credit, and payments.

Responsibilities

• Greet and assist customers in-store and via phone/email across channels.
• Assist with sale of new equipment and parts/service requests.
• Manage repair check-in/check-out and inventory documentation.
• Process payments using POS systems accurately.
• Restock showroom and maintain a clean, customer-ready space.

Skills

Multitasking

Customer service

Communication

Cash handling

POS software

Inventory awareness

Team collaboration

Tools

POS software

Inventory management software

Job description

Maisch Small Engine is seeking a Front Counter Customer Service Associate to warmly assist customers in-store and via phone or email. You will help with equipment sales, parts and service requests, and repair check-ins/check-outs while keeping the showroom organized and stocked.

A fast-paced environment requires strong multitasking and customer focus. Daily duties include processing payments, coordinating with technicians, and maintaining accurate inventory records.