Lumber Counter and Inside Sales

Cooperative-Farmers-Elevator-1; Ocheyedan (IA); On-site; USD 28,000 - 36,000; Full time

Job summary

Cooperative-Farmers-Elevator-1 in Iowa is seeking a front-line associate to help customers with building materials, answer questions, and support in-store operations. You will work with a team to ensure daily processes run smoothly and deliver excellent service to farmers, homeowners, and contractors.

The role requires a high school diploma or GED, a valid driver’s license, and strong communication. Basic computer skills and reliability are essential for daily tasks in a busy cooperative setting.

Qualifications

• High School Diploma, GED, or equivalent.
• General computer knowledge.
• Valid Driver’s license.
• Strong communication and customer service skills.
• Detail oriented with ability to manage multiple projects.

Responsibilities

• Answer phone and direct calls.
• Provide counter sales and customer service.
• Assist in stocking store products and housekeeping.
• Organize, sort, and deliver customer products and needs to customers farms and/or company transfers with pickup or truck.
• Assist with managing inventory.
• Assist in other duties as needed.

Skills

Strong communication

Customer service

General computer knowledge

Valid driver’s license

Detail oriented

Multi-tasking

Education

High School Diploma or GED

Job description

Description

“Passionately driving success in everything we do for our customers, employees, and communities.”

CFE Team Members

CFE is looking for talented, highly dedicated individuals who enjoy working with customers in a stable, progressive, farmer-owned cooperative committed to serving farm, rural business owners, homeowners, builders, and construction contractors. We strive to recruit individuals of integrity that want to make a difference for our customers and the communities we serve. As part of a forward- thinking cooperative, you will work independently and as part of a team to provide sustainable and innovative solutions to our customers.

Position Objective

To work in a front-line position dealing directly with customers and in a team setting servicing customers with all building material needs, along with assisting the office and outside staff with a variety of day-to-day operations.

Key Responsibilities

• Answer phone and direct calls
• Provide counter sales and customer service
• Participate with office team to organize and implement daily processes to provide products and services to our customers
• Assist in stocking of store products and housekeeping
• Organize, sort, and deliver customer products and needs to customers farms and/or company transfers with the pickup or truck
• Assist with managing inventory
• Assist in other duties as needed

Reporting

• Inform your supervisor of discrepancies in your reports as soon as you are aware of them
• Inform your supervisor of potential problems or potential new business opportunities directly or indirectly related to your department
• Report any unsafe equipment or working conditions to your supervisor
• Report any needed repairs or special maintenance to your supervisor immediately

Safety and Compliance

• Uphold cooperative policies
• Follow and comply with all laws and regulations both State and Federal
• Attend employee safety meetings, etc. held as required or scheduled in conjunction with Safety Director or location

Other Duties

• Perform other duties as assigned by management
• Favorable feedback is received from all department managers when assigned to perform or assist with other duties and responsibilities in those departments
• Attitude consistently mirrors the company image and promotes fellow employee teamwork
• Present a professional image through words, actions, and personal appearance

Requirements

Basic Qualifications

• High School Diploma, GED or equivalent combination of education and experience
• General computer knowledge
• Valid Driver’s license
• Strong communication and customer service skills
• Detail oriented to provide accurate and consistent work with or without direction
• Ability to manage multiple projects at a time

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in basic qualifications are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand, sit, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25-30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.