Front Counter & Guest Experience Specialist

PHILLY4EVER LLC; Sarasota (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

PHILLY4EVER LLC is seeking a friendly Front Counter Team Member to greet customers, take orders, and process payments at the front counter. You will help keep the dining area organized and ensure a smooth flow during busy times.

The ideal candidate is outgoing, detail-oriented, and capable of staying calm and efficient in a fast-paced environment, with a focus on excellent customer service.

Qualifications

• Previous customer service or cashier experience preferred (not required).
• Strong communication and people skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic math skills for handling transactions.
• Positive attitude and team-first mindset.
• Reliable and punctual.

Responsibilities

• Greet customers and provide a welcoming experience
• Take accurate food orders in person and over the phone
• Operate POS system and handle cash/card transactions
• Communicate clearly with kitchen staff to ensure order accuracy
• Package food orders correctly for dine-in, takeout, and delivery
• Maintain cleanliness of front counter, dining area, and beverage station
• Restock items such as drinks, bags, condiments, and utensils
• Answer customer questions about menu items
• Assist with light prep or support tasks when needed

Job description

PHILLY4EVER LLC is seeking a friendly Front Counter Team Member to greet customers, take orders, and process payments at the front counter. You will help keep the dining area organized and ensure a smooth flow during busy times.

The ideal candidate is outgoing, detail-oriented, and capable of staying calm and efficient in a fast-paced environment, with a focus on excellent customer service.