Front Counter Customer Service Representative

Admiral Inc; Annapolis (MD); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Direct deposit pay

AFLAC offered

401k with matching

Dry cleaning allowance

Air conditioned facilities

Paid holidays

Paid leave after year

Descrizione del lavoro

Admiral Cleaners is seeking a front counter customer service representative at our Severna Park location. You will greet clients, assist with garment drop-off and pickup, and maintain accurate client records in a friendly, professional manner.

Responsibilities include data entry of garment descriptions, folding and packaging items for pickup, and accurate storage of finished garments. The role emphasizes neat work areas and courteous service, with bi-weekly pay and valuable benefits.

Competenze

• Experience delivering friendly, accurate customer service.
• Ability to enter garment data with accuracy and speed.
• Excellent communication and problem-solving skills.

Mansioni

• Serve clients dropping off and picking up clothing.
• Provide product and service information and assistance to clients.
• Maintain client accounts with current information.
• Resolve client problems using provided scripts and skills.
• Enter garment descriptions into the computer with accuracy.
• Fold and package finished garments for pick-up.
• Sort, scan and file finished garments for storage.
• Keep work areas neat and clean at all times.

Conoscenze

Customer service

Data entry

Cash handling

Communication

Descrizione del lavoro

Hiring Immediate – Join the Admiral Cleaners' team now as a front counter customer service representative at our Severna Park location.

Schedule available: Monday-Friday 2-7pm; Saturdays 9-2pm; plus fill-in days;

NO SUNDAYS

Job Responsibilities:

• Serve clients dropping off and picking up clothing. Engage with clients to enhance relationships.

• Provide product and service information and assistance to clients in a friendly manner.

• Maintain client accounts with current and accurate information.

• Resolve client problems in a timely and professional manner using scripts and skills provided to you.

• Enter garment descriptions into the computer with accuracy (data entry).

• Fold and package finished garments to prepare for pick-up.

• Sort, scan and file finished garments for storage.

• Keep work areas need and clean at all times.

Benefits:

• Bi-weekly, direct deposit pay

• AFLAC offered

• 401k with matching available

• Dry cleaning allowance for uniforms and some personal items

• Air conditioned facilities

• Paid holidays

• Paid leave after 1 year