Front Counter Crew Member - Fan-First Service Hero

Sharpsville Dairy Queen; Sharpsville (Mercer County); On-site; USD 17,000 - 21,000; Full time

Job summary

Sharpsville Dairy Queen is seeking enthusiastic team members to deliver fast, friendly service to fans in a fun, fast-paced environment. You will greet guests, help with menu navigation, answer ingredient questions, and uphold health and safety standards while preparing treat products.

As a team player, you’ll maintain a positive attitude, stay composed under pressure, and contribute to a clean, inviting dining area.

Qualifications

• Positive attitude and friendly demeanor
• Ability to communicate with fans and team members
• Comfortable standing for long shifts and ability to lift up to 50 pounds
• Follow health and safety procedures and local regulations
• Maintain good personal hygiene and punctuality

Responsibilities

• Be an ambassador of the Dairy Queen brand and maintain professionalism
• Greet fans warmly and assist with menu questions
• Help fans navigate the menu and explain ingredients
• Strive to exceed fan expectations with timely, quality service
• Handle customer concerns per service recovery standards
• Work as part of a cooperative team with management and colleagues
• Prepare treat products following health and safety standards
• Create a positive, safe, clean, inviting environment for fans and staff
• Demonstrate enthusiasm and a genuine passion for excellence
• Perform other duties as assigned by management

Job description

Sharpsville Dairy Queen is seeking enthusiastic team members to deliver fast, friendly service to fans in a fun, fast-paced environment. You will greet guests, help with menu navigation, answer ingredient questions, and uphold health and safety standards while preparing treat products.

As a team player, you’ll maintain a positive attitude, stay composed under pressure, and contribute to a clean, inviting dining area.