Fan-First Service Crew Member

Dairy Queen; Marquette (MI); On-site; USD 19,000 - 22,000; Full time

Job summary

Dairy Queen in Marquette, MI is seeking energetic employees to deliver exceptional customer service and create positive memories for fans. If you enjoy a fun, fast-paced setting and taking ownership of your work, we’d love to hear from you.

Ideal candidates lead with accountability, maintain a positive attitude, and strive to create smiles and stories for fans while following health and safety standards.

Qualifications

• Communicate positively with fans and co-workers.
• Work well under pressure-packed situations while maintaining a great attitude.
• Comfortable standing for an entire shift and able to lift 50 pounds.
• Practice established food-handling procedures and meet any local health regulations.
• Exhibit good manners, proper personal hygiene, and promptness.

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance.
• Enthusiastically greet and welcome fans to the Dairy Queen brand.
• Assist fans with menu navigation and product-ingredient questions.
• Strive to exceed fan expectations and deliver fan-first service through timely and quality service.
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards.
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members.
• Prepare treat products following restaurant, health, and safety standards and procedures.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
• At all times, exhibit a genuine passion for excellence.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Team player

Stamina and lift 50 pounds

Work calmly under pressure

Job description

Dairy Queen in Marquette, MI is seeking energetic employees to deliver exceptional customer service and create positive memories for fans. If you enjoy a fun, fast-paced setting and taking ownership of your work, we’d love to hear from you.

Ideal candidates lead with accountability, maintain a positive attitude, and strive to create smiles and stories for fans while following health and safety standards.