Front Counter Clerk

Stafford County; Virginia; On-site; USD 28,000 - 39,000; Full time

Job summary

Stafford County is seeking a qualified administrative professional for the Circuit Court. The role involves a mix of clerical and technical tasks under the Clerk and Chief Deputy Clerk, handling payments, filings, and public inquiries.

The ideal candidate has strong organizational and communication skills, experience managing a high volume of calls, and the ability to de-escalate tense situations in a fast-paced environment. The position offers growth within the Circuit Court office.

Qualifications

• High School Diploma or GED required with business coursework or training in business administration or related field.
• 1–2 years of experience in a similar role or combination of education and experience.
• Some experience in the legal field, court system or related area preferred.

Responsibilities

• Receive payments, record receipts, reconcile accounts, and assist the public.
• Answer questions from citizens regarding accounts and set up new payment accounts.
• Process Marriage License and Concealed Handgun Permit applications and index them.
• Administer oaths to Notary Publics and to officials as required.
• Assist citizens and attorneys with filing legal documents and date-stamping.
• Open daily mail, timestamp and distribute to departments, and handle phones for information on filings and fees.

Skills

Strong organizational skills

Effective communication

De-escalation

Customer service

Education

High School Diploma or GED

Tools

Office software

Job description

Performs a variety of intermediate skilled clerical and technical administrative work to carry out assigned duties in the office of the Circuit Court; does related work as required. Duties are performed under the general direction of the Clerk and Chief Deputy Clerk.

Must possess strong organizational and communication skills, with the ability to effectively de-escalate challenging situations, manage a high volume of incoming phone calls, and maintain professionalism in a fast-paced environment.

The hiring range for this position is $20.60/hour to $28.33/hour based on experience.

The full salary range for this position is $20.60/hour to $36.05/hour to provide opportunity for growth and development.Performs a variety of difficult and skilled clerical and technical work in the Office of the Circuit court;

• Receives payments, records receipts, reconciles accounts, and assists the public;
• Receives payments in person or by mail and posts payments to accounts;
• Answers questions from citizens regarding accounts and sets up new accounts for payments;
• Processes Marriage License applications, receives payments and indexes them;
• Processes Concealed Handgun Permit applications, receives payments, and indexes them;
• Administers oaths to Notary Publics, receives payments and indexes them;
• Administers oaths to elected and appointed officials;
• Administers oaths to Sheriff's Deputies and Crossing Guards;
• Assists citizens and attorneys with the filing of various legal documents and file/date stamping;
• Assists and answers questions from citizens and legal professionals regarding case filings and fees;
• Open daily mail, date/time stamps and sorts to various departments within the office;
• Answers phones and assists the public and legal professionals with information needed regarding case filings and/or fees;
• Assists citizens with filing land record recordings and scans and indexes each recorded document;
• Performs related tasks as requiredGeneral knowledge of judicial system practices and procedures, recordkeeping principles, customer service skills, maintaining records and files, document review techniques, computers and related software applications, data entry, the ability to present ideas effectively, and written and verbal communicationsRequires a High School Diploma or GED, supplemented by business school or college level courses or training in business administration or a related field, with 1 - 2 years of experience, or a combination of education and experience. Some experience in the legal field, court system or a related area is required.