Front & Back of House Crew Member — Growth & Perks

Wings Over; Lowell (MA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off for activism

Weekly pay via direct deposit

Tip pool participation

Free food and family discounts

Opportunities for advancement

Job summary

Wings Over is seeking Crew Members to join our team in Lowell, MA. As a Crew Member, you will be cross-trained in Front of House and Back of House duties and engage with guests to ensure a fantastic dining experience.

You will help with greeting guests, taking orders, food prep, and maintaining clean workstations while adhering to health and safety standards. This role emphasizes teamwork, reliability, and a passion for great food and service.

Qualifications

• Legal US work authorization.
• Flexible Schedule - Available nights, holidays, and weekends.
• Passion for food and guest service.
• Ability to listen and communicate effectively.
• Ability to multitask and problem solve.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Trains to be familiar with FOH and BOH workstations, greeting guests in-person and on the phone, taking orders in our POS system, breading and frying chicken, saucing, assembling orders, food prep, and washing dishes.
• Keeps all workstations clean, organized, and follows health, safety, and sanitation guidelines.
• Delivers friendly, genuine service, resolves questions, concerns, or complaints.
• Contributes to store goals and sales growth.
• Maintains regular and punctual attendance.
• Maintains a neat appearance in Wings Over uniform and dress code.

Skills

Customer service

Multitasking

Communication

Teamwork

Food handling

Job description

Wings Over is seeking Crew Members to join our team in Lowell, MA. As a Crew Member, you will be cross-trained in Front of House and Back of House duties and engage with guests to ensure a fantastic dining experience.

You will help with greeting guests, taking orders, food prep, and maintaining clean workstations while adhering to health and safety standards. This role emphasizes teamwork, reliability, and a passion for great food and service.