Friendly Checkout & Service Champion (Flexible Schedule)

Fleet Farm; Sioux Falls (SD); On-site; USD 17,000 - 22,000; Full time

Job summary

Fleet Farm is seeking a Customer Service Team Member to provide a friendly and efficient check-out experience and to handle exchanges, returns, and complaints with a smile. You will engage customers, assist with transactions, and promote loyalty programs while maintaining knowledge of store products and policies.

The role requires flexibility in scheduling, including days, nights, weekends, and holidays, and a basic understanding of cash handling.

Qualifications

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Knowledge of basic cash handling procedures, including simple math.

Responsibilities

• Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer’s purchase and bag merchandise.
• Handle customer exchanges, returns, and complaints effectively.
• Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues.
• Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction.
• Cashiers are outgoing and engaging. Must love working with people.
• Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
• Extend offers for the Extended Protection Policy to qualifying items.
• Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances.
• Remain knowledgeable about the store for customer questions.
• Restock items efficiently and accurately. Ensure assigned area is always presentable.
• Deliver an outstanding shopping experience for customers.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Friendly demeanor

Self-motivated

Dependable

Customer service

Education

High School Diploma or GED

Job description

Fleet Farm is seeking a Customer Service Team Member to provide a friendly and efficient check-out experience and to handle exchanges, returns, and complaints with a smile. You will engage customers, assist with transactions, and promote loyalty programs while maintaining knowledge of store products and policies.

The role requires flexibility in scheduling, including days, nights, weekends, and holidays, and a basic understanding of cash handling.