Friendly Cashier & Customer Advocate — Growth & Benefits

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Free training

Employee discount

Benefits package

Job summary

Goodwill Industries of the Southern Piedmont is seeking team members to provide friendly, efficient service at the register, ring sales, handle payments, bag merchandise, and thank customers. You will also keep the sales floor stocked and organized, rotate clothing by type and color, and maintain tidy racks.

This role emphasizes a welcoming store environment, donor interactions, and supporting donation door operations.

Qualifications

• No experience required; willingness to learn and grow.
• Cash handling experience is a plus.
• Able to follow instructions and work in a fast-paced retail setting.
• Honest and aligned with Goodwill’s mission and values.
• Open to training and personal development opportunities.

Responsibilities

• Provide friendly, efficient customer service at the register—ring sales, handle payments, bag merchandise, and thank customers.
• Keep the sales floor stocked and organized: move clothing from the backroom, merchandise clothing by type/color, and ensure racks are tidy and rotated.
• Maintain a clean, safe shopping environment including dressing rooms and work areas.
• Greet donors, accept donations, and issue receipts.
• Support donation door operations and perform sorting/hanger tasks as needed.
• Report any safety, security, or theft concerns to store management.
• Help with other duties as assigned to support a strong team environment.

Skills

Customer service

Cash handling

Job description

Goodwill Industries of the Southern Piedmont is seeking team members to provide friendly, efficient service at the register, ring sales, handle payments, bag merchandise, and thank customers. You will also keep the sales floor stocked and organized, rotate clothing by type and color, and maintain tidy racks.

This role emphasizes a welcoming store environment, donor interactions, and supporting donation door operations.