Friendly Baby Brand Sales Associate — Growth & Perks

carters; Medford (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Mental health benefits

Brand discount 30%

Referral bonuses

Education assistance (GED/tuition-free

Job summary

Carter’s is hiring a Sales Associate to be the first face of the brand for growing families. You will greet customers, explain product features, and help them prepare for school and daily parenting moments. The role supports omnichannel needs and loyalty programs in a fast-paced retail setting.

You’ll resolve issues with care, complete POS transactions, and uphold store standards. A flexible schedule including days, weekends, and holidays is required, with opportunities for growth and discount

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Positive and solutions-oriented mindset.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles and benefits.
• Resolve customer issues proactively in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Complete POS transactions accurately and efficiently.
• Conduct floor replenishment and assist with shipments as needed.
• Explain current promotions and the brand loyalty program to customers.

Skills

Customer service

Communication skills

Multitasking

Positive mindset

Job description

Carter’s is hiring a Sales Associate to be the first face of the brand for growing families. You will greet customers, explain product features, and help them prepare for school and daily parenting moments. The role supports omnichannel needs and loyalty programs in a fast-paced retail setting.

You’ll resolve issues with care, complete POS transactions, and uphold store standards. A flexible schedule including days, weekends, and holidays is required, with opportunities for growth and discount