Fresh Food Service & Customer Experience Specialist

H-E-B; Houston (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

H-E-B in Houston, TX is seeking a Food Service Representative to provide excellent customer service and to prepare, package, and merchandise fresh products daily. The role requires strong communication skills, the ability to handle orders, and adherence to food safety standards.

The position emphasizes teamwork, proper handling of equipment, and maintaining cleanliness of display cases. Applicants should have a HS diploma or GED and basic computer systems knowledge used in retail settings.

Qualifications

• Requires strong customer service and communication abilities.
• Ability to read, write, and follow instructions accurately.
• Requires planning, organizing, and multitasking in a fast-paced environment.
• Familiarity with computer systems used in retail (Telxon, ACR, label machines).

Responsibilities

• Provides superior customer service to shoppers.
• Prepares, packages, and merchandises fresh products daily.
• Takes orders from customers by phone or in person.
• Answers questions and assists with product selections.
• Slices, labels, packages, and rotates products.
• Uses suggestive selling to boost department sales.
• Tracks production and shrink through department processes.

Skills

Good Customer Service Skills

Reading & Writing skills

Planning & Organizing

Communication/Interpersonal skills

Computer systems knowledge

Education

HS Diploma or GED

Job description

H-E-B in Houston, TX is seeking a Food Service Representative to provide excellent customer service and to prepare, package, and merchandise fresh products daily. The role requires strong communication skills, the ability to handle orders, and adherence to food safety standards.

The position emphasizes teamwork, proper handling of equipment, and maintaining cleanliness of display cases. Applicants should have a HS diploma or GED and basic computer systems knowledge used in retail settings.