French-Speaking Luxury Client Services Advisor

RIMOWA GmbH; New York (NY); On-site; USD 31,684 - 35,817; Full time

Job summary

A luxury retail company is looking for a Client Services Advisor to provide exceptional service to clients. The role requires full fluency in French and English and at least two years of experience in a customer service or luxury retail environment. Located in Long Island City, New York, the successful candidate will deliver personalized support, meet sales targets, and work cross-functionally with various teams. Compensation is competitive, ranging from $23 to $26 per hour.

Qualifications

• Full fluency in French and English is mandatory.
• At least two years of experience in a call center or luxury retail environment.
• Strong teamwork, communication, and analytical skills.

Responsibilities

• Deliver personalized service to client inquiries via multiple channels.
• Meet productivity and sales targets while fostering customer relationships.
• Assist with return processes and omnichannel fulfillments.

Skills

Fluency in French and English

Customer service expertise

Strong verbal communication

Problem-solving ability

Experience with Salesforce

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Microsoft Office Suite

Job description

A luxury retail company is looking for a Client Services Advisor to provide exceptional service to clients. The role requires full fluency in French and English and at least two years of experience in a customer service or luxury retail environment. Located in Long Island City, New York, the successful candidate will deliver personalized support, meet sales targets, and work cross-functionally with various teams. Compensation is competitive, ranging from $23 to $26 per hour.