Luxury Client Advisor - High Commission

Max Mara Fashion Group; New York (NY); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Competitive commission opportunities

Transit and parking support

Job summary

A luxury fashion retailer in New York seeks a Client Experience & Customer Service role. The position emphasizes personalized client interactions, building trust, and achieving sales goals. Candidates should have 2-4 years of retail experience, preferably in luxury environments. Responsibilities include resolving client concerns, fostering collaboration, and maintaining brand standards. This role offers competitive commission opportunities and supports a positive work environment.

Qualifications

• Minimum 2–4 years of retail experience, luxury retail strongly preferred.
• Proven success in luxury or high-end retail environments.
• Strong interpersonal, organizational, and communication skills.

Responsibilities

• Deliver an elevated, personalized client experience.
• Act as a trusted style and brand advisor.
• Build client confidence through relationship-driven selling.
• Proactively acquire and nurture client relationships.
• Resolve client concerns swiftly and professionally.

Skills

Retail experience

Luxury retail expertise

Interpersonal skills

Organizational skills

Communication skills

Job description

A luxury fashion retailer in New York seeks a Client Experience & Customer Service role. The position emphasizes personalized client interactions, building trust, and achieving sales goals. Candidates should have 2-4 years of retail experience, preferably in luxury environments. Responsibilities include resolving client concerns, fostering collaboration, and maintaining brand standards. This role offers competitive commission opportunities and supports a positive work environment.