French Language Social Media Moderator - Flexible Part-Time

Social Factor; Georgia; Remote; USD 28,000 - 34,000; Part time

Job summary

Social Factor is seeking French-speaking moderators for project-based, temporary or part-time engagements. We welcome US-based or UK-based applicants, with English and French proficiency, to help build and grow digital communities for top brands.

Some roles may require 24/7 coverage; we offer flexible schedules. Ideal candidates have native-level French, strong understanding of language-specific culture, solid moderation experience, and familiarity with major social platforms.

Qualifications

• Native-level understanding of French language.
• Deep understanding of respective language pop culture, nomenclature, cultural references, and slang
• Able to understand client's brand voice & accurately engage with users
• Previous social media moderation experience is required and live stream moderation is a plus
• Sprinklr certification, Khoros, and/or Sprout Social experience is also a plus
• Exceptional organizational, multitasking abilities, and able to follow clear guidelines and workflows
• Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands)
• Excellent spelling and grammar skills (skills and/or language test will be given for final candidates)
• Strong willingness to learn and think critically; a proactive approach
• High energy with the capability to multitask in a dynamic, rapidly growing organization
• Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
• Knowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc.
• Personal computer with minimum of Windows 10 and macOS 12.X
• Personal internet speed requirement of a minimum of 150 mbps

Responsibilities

• Develop strong, growing, digital communities for some of the world's most well-known brands as work becomes available.
• Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts

Skills

French language

Moderation experience

Excellent spelling/grammar

Voice/tone mirroring

Multitasking

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking French-speaking moderators for project-based, temporary or part-time engagements. We welcome US-based or UK-based applicants, with English and French proficiency, to help build and grow digital communities for top brands.

Some roles may require 24/7 coverage; we offer flexible schedules. Ideal candidates have native-level French, strong understanding of language-specific culture, solid moderation experience, and familiarity with major social platforms.