(French B2+) Order Management Analyst

Procter & Gamble; San Jose (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Procter & Gamble in San Jose seeks an Order Management Analyst to oversee end-to-end order fulfilment, coordinating with sales, supply planning, logistics, warehouse and finance to ensure accurate processing and timely delivery.

You will monitor order flow, validate accuracy, resolve issues across delivery, inventory, pricing and systems, analyze performance metrics, and drive process improvements with a focus on customer satisfaction and operational excellence.

Qualifications

• C1 English writing and speaking skills.
• Advanced French min B2+.
• Strong collaboration and communication skills, written and oral.
• Detail oriented, sense of urgency.
• Strong problem-solving skills.
• Strong Excel skills.
• Assets: SAP knowledge, Analytical skills.

Responsibilities

• Manage the end-to-end order fulfillment process to ensure orders are processed accurately and delivered on time.
• Serve as the link between customers, sales, supply planning, logistics, warehouse, and finance to resolve order issues and maintain high service levels.
• Monitor order flow and validate order accuracy; resolve delivery, inventory, pricing, and system-related issues.
• Analyze performance metrics and identify opportunities for process improvement to enhance efficiency and customer satisfaction.

Skills

C1 English writing and speaking skills

Advanced French min B2+

Strong collaboration and communication

Detail oriented

Strong problem-solving

Strong Excel skills

Analytical skills

Tools

SAP

Job description

Job Location

SAN JOSE INTELLIGENCE HUB

The Order Management Analyst is responsible for managing the end-to-end order fulfillment process, ensuring customer orders are processed accurately and delivered on time. This role serves as a key link between customers, sales, supply planning, logistics, warehouse, and finance teams to resolve order issues, manage exceptions, and maintain high service levels. The analyst monitors order flow, validates order accuracy, resolves delivery, inventory, pricing, and system-related issues, analyzes performance metrics, and identifies opportunities for process improvement. Strong analytical skills, attention to detail, customer focus, and the ability to work effectively across multiple stakeholders are essential to ensure operational excellence and customer satisfaction.

Job Qualifications

• C1 English writing and speaking skills


• Advanced French min B2+


• Strong collaboration and communication skills, written and oral


• Detail oriented, sense of urgency


• Strong problem-solving skills


• Strong excel skills


• Assets: SAP knowledge, Analytical skills

What we offer:

• Responsibilities as of Day 1 - you will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilities


• Continuous mentorship - you will work with passionate people and receive both formal training as well as day-to-day mentoring from yo ur manager


• Work and be part of a dynamic and supportive environment -


• Promote agility and work/life balance for employees, we value every individual and support initiatives, promoting.


• We love flexibility. You can arrange your work schedule based on your personal needs.


• Experience true support for work/life effectiveness and your long-term well-being.


• Get a competitive salary and benefits' package.

About Us!

P&G serves consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®,Ambi Pur®, Ariel®, Bounty®, Charmin®, Crest®, Dawn®, Downy®, Fairy®, Febreze®, Gain®, Gillette®, Head & Shoulders®, Lenor®, Olay®, Oral-B®, Pampers®, Pantene®, SK-II®, Tide®, Vicks®, and Whisper®. The P&G community includes operations in approximately 70 countries worldwide. Please visit www.pg.com for the latest news and information about us and our brands.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Procter & Gamble

Our goal is to use every opportunity we have-no matter how small-to set change in motion. To be a force for good and a force for growth. For you, for the world, and for every generation to come.

Job Schedule

Full time

Job Number

R000158474

Job Segmentation

Entry Level