Freight Ops Supervisor: Lead On-Time Delivery

FedEx Freight, Inc.; Rolla (CO); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision Plans

401(k)

Bonus Potential

Paid Holidays

Job summary

FedEx Freight, Inc is seeking an experienced supervisor to lead and develop a team ensuring on-time, damage-free shipments. The role emphasizes safety, quality, and cost-conscious operations with strong communication across departments.

The position involves scheduling, rate support, and coordinating with customers and service partners. The ideal candidate will have a high school diploma, travel as needed, and solid knowledge of DOT, OSHA, NMFC, and tariff rules.

Qualifications

• Must possess high school diploma or equivalent.
• Must be able to travel as needed.
• Good written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred.
• Able to work independently and as part of a team.
• Multi-tasked oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement.
• Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as needed.
• Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free.
• Communicate job assignments coordinating with all employees ensuring direction is clear and concise.
• Monitor service freight and ensure cut time compliance.
• Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards.
• Assist customers with rate quotes, claim information and setting appointments.
• Monitor actual performance data and gather information for reporting.
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
• Identify freight moving at incorrect weight and classification.
• Ensure all OS&D is identified and processed properly.
• Perform administrative functions as required.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as required.

Skills

Leadership

Communication

Teamwork

Problem-solving

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Internet

Job description

FedEx Freight, Inc is seeking an experienced supervisor to lead and develop a team ensuring on-time, damage-free shipments. The role emphasizes safety, quality, and cost-conscious operations with strong communication across departments.

The position involves scheduling, rate support, and coordinating with customers and service partners. The ideal candidate will have a high school diploma, travel as needed, and solid knowledge of DOT, OSHA, NMFC, and tariff rules.