Freight Operations Supervisor — Lead & Optimize

DSV Road GmbH; Mississippi; On-site; USD 63,000 - 95,000; Full time

Job summary

DSV – Global Transport and Logistics is seeking an Operations Supervisor to oversee daily freight handling and ensure timely, compliant movement of goods. You will lead a team of freight handlers, coordinate loading and unloading, and maintain accurate documentation.

The role requires a Bachelor's degree in logistics or related field and 3–5 years of supervisory freight experience, with strong leadership and customer service skills.

Qualifications

• Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• Minimum of 3–5 years of experience in freight operations or logistics roles, with supervisory or leadership experience.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Knowledge of freight handling processes and regulatory requirements.
• Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS).
• Strong communication and customer service skills.

Responsibilities

• Lead and supervise a team of freight handlers and operational staff.
• Assign tasks, provide guidance, and monitor performance to ensure efficient operations.
• Coordinate the loading, unloading, and handling of freight shipments.
• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.
• Plan and prioritize freight operations to meet customer demands and deadlines.
• Monitor workflow and adjust resources as needed to optimize efficiency.
• Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.
• Ensure timely communication and resolution of customer concerns.
• Implement quality control measures to ensure accuracy and integrity of freight handling processes.
• Conduct regular inspections and audits to maintain high standards of service quality.
• Enforce safety protocols and procedures to promote a safe working environment.
• Conduct safety training and provide guidance on proper handling techniques.
• Oversee inventory control processes, including stock management, cycle counts, and reconciliation.
• Maintain accurate inventory records and ensure compliance with inventory management policies.
• Prepare operational reports, including performance metrics, inventory levels, and incident reports.
• Maintain accurate documentation of freight movements, including bills of lading and shipping manifests.

Skills

Leadership

Team management

Organizational skills

Multitasking

Freight handling knowledge

Regulatory knowledge

WMS

TMS

Communication

Customer service

Education

Bachelor's degree in logistics or related field

Tools

WMS

TMS

Job description

DSV – Global Transport and Logistics is seeking an Operations Supervisor to oversee daily freight handling and ensure timely, compliant movement of goods. You will lead a team of freight handlers, coordinate loading and unloading, and maintain accurate documentation.

The role requires a Bachelor's degree in logistics or related field and 3–5 years of supervisory freight experience, with strong leadership and customer service skills.