Freight Operations Leader — Shift Supervisor

XPO Logistics Freight Inc.

Town of Florida (NY)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation package

Health insurance from day one

Life and disability insurance

PTO – up to 15 days first year

9 paid holidays

401(k) with company match

Education assistance

Incentive plan

Job summary

XPO Logistics Freight Inc. is seeking a Freight Operations Supervisor in New York to lead and coordinate all freight operations on assigned shifts.

You will develop procedures, supervise staff, ensure compliance with FMCSR/OSHA/DOT, and drive cost efficiency while maintaining safety and quality standards. This role offers competitive pay, health benefits from day one, and participation in company incentive plans.

Qualifications

2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment.
Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
Available to work a variety of shifts, including days, evenings, nights and weekends.
Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
2 years of supervisory experience
LTL industry experience
Positive attitude with the ability to multitask and motivate your team
Exceptional leadership, communication, and administrative skills

Responsibilities

Lead and supervise all aspects of freight operations
Develop and implement strategic work procedures to meet the evolving demands of the department
Evaluate, manage, assign and supervise workloads and tasks
Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
Ensure production goals are met by managing tonnage, payroll and other administrative functions
Plan hourly employee schedules to meet daily operations goals and lower costs
Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
Ensure customer freight is processed, handled, loaded and delivered timely and damage free
Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
Effectively direct a team to consistently meet or exceed productivity goals
Make recommendations regarding hiring, suspension and termination
Develop and present action plans to improve load average and model compliance
Participate in internal safety and engagement committees
Train employees on safety rules and processes
Monitor and maintain organization within the shift to ensure safety and productivity
Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards