Freight Operations Lead - Team Leadership & Efficiency

Talentify

Indianapolis (IN)

On-site

USD 55,000 - 76,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Life and disability insurance
Paid time off (PTO)
Company holidays
401(k) with company match
Education assistance

Job summary

XPO is seeking a Freight Operations Supervisor to lead and supervise all aspects of freight operations at our Indianapolis-area facility. You will develop and implement strategic work procedures to meet evolving department demands, supervise hourly staff, and ensure on-time, damage-free deliveries while controlling workloads and costs.

The role requires strong leadership, a focus on safety, and the ability to coordinate across shift teams, with emphasis on policy enforcement and continuous

Qualifications

  • 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
  • Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
  • Available to work a variety of shifts, including days, evenings, nights and weekends
  • Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
  • 2 years of supervisory experience
  • LTL industry experience
  • Positive attitude with the ability to multitask and motivate your team
  • Exceptional leadership, communication, and administrative skills

Responsibilities

  • Lead and supervise all aspects of freight operations
  • Develop and implement strategic work procedures to meet the evolving demands of the department
  • Evaluate, manage, assign and supervise workloads and tasks
  • Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
  • Ensure production goals are met by managing tonnage, payroll and other administrative functions
  • Plan hourly employee schedules to meet daily operations goals and lower costs
  • Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
  • Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
  • Ensure customer freight is processed, handled, loaded and delivered timely and damage free
  • Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
  • Effectively direct a team to consistently meet or exceed productivity goals
  • Make recommendations regarding hiring, suspension and termination
  • Develop and present action plans to improve load average and model compliance
  • Participate in internal safety and engagement committees
  • Train employees on safety rules and processes
  • Monitor and maintain organization within the shift to ensure safety and productivity
  • Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
  • Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
  • Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
  • Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
  • Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

Job description

XPO is seeking a Freight Operations Supervisor to lead and supervise all aspects of freight operations at our Indianapolis-area facility. You will develop and implement strategic work procedures to meet evolving department demands, supervise hourly staff, and ensure on-time, damage-free deliveries while controlling workloads and costs.

The role requires strong leadership, a focus on safety, and the ability to coordinate across shift teams, with emphasis on policy enforcement and continuous

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