Freight Operations Lead — LTL & Safety

XPO Logistics, Inc.; Bethlehem (Northampton County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

PTO and paid holidays

401(k) with company match

Education assistance

Incentive plan

Job summary

XPO Logistics, Inc. is seeking a Freight Operations Supervisor to lead and supervise all aspects of freight operations across inbound/outbound shifts.

You will develop procedures, manage workloads, and coach hourly staff to meet production goals while ensuring safety and regulatory compliance. The role requires strong leadership, communication, and administrative skills and a commitment to continuous improvement.

Qualifications

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment.
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.
• Available to work a variety of shifts, including days, evenings, nights and weekends.
• Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience.
• 2 years of supervisory experience
• LTL industry experience
• Positive attitude with the ability to multitask and motivate your team
• Exceptional leadership, communication, and administrative skills

Responsibilities

• Lead and supervise all aspects of freight operations
• Develop and implement strategic work procedures to meet the evolving demands of the department
• Evaluate, manage, assign and supervise workloads and tasks
• Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
• Ensure production goals are met by managing tonnage, payroll and other administrative functions
• Plan hourly employee schedules to meet daily operations goals and lower costs
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free
• Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
• Effectively direct a team to consistently meet or exceed productivity goals
• Make recommendations regarding hiring, suspension and termination
• Develop and present action plans to improve load average and model compliance
• Participate in internal safety and engagement committees
• Train employees on safety rules and processes
• Monitor and maintain organization within the shift to ensure safety and productivity
• Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
• Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
• Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
• Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
• Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

Skills

LTL knowledge

DOT regulations

Hazardous materials regulations

Shift flexibility

Warehouse/Logistics experience

Education

Bachelor’s degree in Transportation, Distribution or Logistics

4 years related work or military experience

Job description

XPO Logistics, Inc. is seeking a Freight Operations Supervisor to lead and supervise all aspects of freight operations across inbound/outbound shifts.

You will develop procedures, manage workloads, and coach hourly staff to meet production goals while ensuring safety and regulatory compliance. The role requires strong leadership, communication, and administrative skills and a commitment to continuous improvement.