Transportation Coordinator

Watco; Garfield Heights (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Outstanding culture recognized by Forbes

Competitive compensation and benefits

Leadership and development programs

Career advancement opportunities

Job summary

Watco is looking for a Transportation Coordinator in Garfield Heights, Ohio, to manage freight and shipping accounts efficiently. This role is crucial for keeping the supply chain moving while prioritizing customer relationships and ensuring profitability.

The ideal candidate will have experience in transportation or supply chain, strong communication and organizational skills, and basic computer proficiency. Join us at Watco to contribute to a team that makes a difference every day.

Qualifications

• Preferred experience in transportation or supply chain.
• Strong skills in organization, communication, conflict resolution, and time management.
• Basic computer skills in Microsoft Excel, Word, PowerPoint, Data Entry.

Responsibilities

• Broker transportation shipments and secure carrier capacity.
• Provide customer support and address issues.
• Manage carrier base procurement and rate negotiations.
• Engage in communication to sustain customer and carrier growth.

Skills

Transportation or supply chain related experience

Organization

Communication

Conflict resolution

Time management

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Data Entry

Education

High School or GED equivalent

Tools

Transportation Management System (TMS)

Registry Monitoring Insurance Services (RMIS)

Job description

Start a Watco Career and Discover the Difference

Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco.

Here's What You Can Expect From Watco

• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Leadership and development programs offered through Watco University
• Career advancement opportunities

Job Summary

The Transportation Coordinator (TC) plays a crucial role in the overall day-to-day freight management of shipments and/or assigned shipping accounts, while delivering cost effective solutions that keep the long-term interest of the customer as our priority. It is essential for the TC to work well individually and in a team environment; effectively solicit carriers to haul shipments, establish carrier and customer relationships, and solicit customers for transportation opportunities. This position also plays a critical role in providing quality service to customers, encouraging team morale and performance, while maintaining a positive culture within the branch.

Essential Duties And Responsibilities

• Broker transportation shipments and securing carrier capacity
• Trace and trace customer shipments
• Provide customer support to meet their needs and address issues
• Conduct spot pricing, rate negotiations to meet margin requirements, and ensure maximum profitability, and handle related concerns
• Manage carrier base procurement, rate negotiations, and daily execution
• Meet all customer compliance requirements including but not limited to level of service, lane compliance, and communication timeframe
• Book loads with Registry Monitoring Insurance Service carrier compliance
• Engage in customer and carrier communication to sustain customer and carrier growth
• Develop and manage a network of outside safe and reliable carriers to move freight in the most profitable manner to ensure customer satisfaction and adequate service levels
• Help with financial procedures and operating metrics (detention management, research/resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.)
• Meet or exceed Watco and customer targeted financial objectives
• Meet or exceed required margin and revenue goals for the assigned branch

Qualifications

• Transportation or supply chain related experience preferred
• Apply knowledge of organization, communication, conflict resolution, and time management skills
• Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry
• Registry Monitoring Insurance Services (RMIS) skills recommended
• Transportation Management System (TMS) skills recommended

Education

Must be 18 years of age or older with High School or GED equivalent