Freight Logistics Coordinator: Fast-Paced & Customer-Focused

ARTI; Kalona (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Awesome Refrigerated Transit of Iowa is seeking a motivated Freight Logistics Coordinator to coordinate freight, negotiate with carriers, and deliver outstanding customer service while keeping shipments moving efficiently.

This on-site role at our Kalona, IA office requires dispatching, scheduling, tracking shipments, and developing strong relationships with customers and carriers, with on-call duties in the evenings and weekends.

Qualifications

• HS diploma or equivalent; Associate's or Bachelor's degree in Logistics, Business, Supply Chain, or a related field preferred.
• 1-2 years of experience in freight brokerage, transportation, dispatch, logistics coordination, or a related field preferred.
• Working knowledge of DOT regulations, Hours of Service (HOS), and transportation operations preferred. (Training provided)
• Strong communication, customer service, and relationship-building skills with the ability to work effectively with customers, carriers, and team members.
• Excellent organizational, problem-solving, and multitasking abilities with strong attention to detail.
• Proficient with Microsoft Office, Google Workspace, and transportation management systems.
• Positive, dependable, and adaptable with a strong sense of urgency, accountability, and a continuous improvement mindset.
• Willingness to participate in an evening and weekend on-call rotation.
• Committed to our mission, values, and delivering exceptional customer service.

Responsibilities

• Schedule loads while ensuring compliance with Federal, State, and location regulations.
• Dispatch drivers based on customer needs and HOS limitations.
• Build relationships with carriers by soliciting the capacity of trucks and freight, meeting cost/revenue expectations for each customer.
• Create loads, set appointments for broker freight, track and trace loads, and troubleshoot problems that may occur.
• Solicit new and existing customers for freight.
• Use Load Boards to find backhauls.
• Source carriers, negotiate rates, and sell freight to carriers.
• Track shipments and provide updates to the customers daily.
• Generate business leads.
• Participate in scheduling trucks each week.
• Additional duties as assigned.

Job description

Awesome Refrigerated Transit of Iowa is seeking a motivated Freight Logistics Coordinator to coordinate freight, negotiate with carriers, and deliver outstanding customer service while keeping shipments moving efficiently.

This on-site role at our Kalona, IA office requires dispatching, scheduling, tracking shipments, and developing strong relationships with customers and carriers, with on-call duties in the evenings and weekends.