Freight Forwarding Ops Lead — Air & Ocean

Transition Global; Duluth (MN); On-site; USD 45,000 - 100,000; Full time

Job summary

Transition Global in Duluth is seeking a Freight Forwarding Operation Coordinator/Manager to coordinate air and ocean export documentation and ship logistics. You will track shipments, prepare documents, and respond to inquiries while supporting day-to-day international operations.

The role emphasizes rate research, profitability, and strong relationships with customers, vendors, agents, and coworkers to ensure accurate and timely reporting of Profit & Loss.

Qualifications

• At least 1 year of experience in domestic/international import/export operations.
• Understanding of supply chain processes.
• Proficiency in MS Office; English required, Korean preferred.
• Must be legally eligible to work in the U.S.

Responsibilities

• Prepare air/ocean export documentation (MB/L instructions, MAWB, HB/L or HAWB, manifests, invoices, delivery orders, reports).
• Research competitive rates and pricing to optimize profitability.
• Track, trace, and update shipment statuses daily, following up on customer inquiries.
• Maintain strong relationships with customers, vendors, agents, and co-workers.
• Manage A/R and A/P billing and report Profit & Loss in a timely manner.
• Support day-to-day international freight forwarding operations across ocean and air modes.

Skills

Problem solving

Multitasking

Customer relationship management

Tools

MS Office

Job description

Transition Global in Duluth is seeking a Freight Forwarding Operation Coordinator/Manager to coordinate air and ocean export documentation and ship logistics. You will track shipments, prepare documents, and respond to inquiries while supporting day-to-day international operations.

The role emphasizes rate research, profitability, and strong relationships with customers, vendors, agents, and coworkers to ensure accurate and timely reporting of Profit & Loss.