Freight Dispatcher & Carrier Negotiator

Fresh Del Monte Produce Company; Coral Gables (FL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) with company match

Employer‑paid life & disability insur.

Flexible Spending Accounts (FSA)

Paid Time Off (PTO)

7 Company Paid Holidays

Telemedicine & Employee Assistance

Optional voluntary benefits (legal, id

Job summary

Fresh Del Monte Produce Company is hiring a Brokerage Dispatcher Specialist in Coral Gables, FL. This full-time role focuses on developing client relationships and arranging freight transport to meet customer needs, operating in a fast-paced environment with strong problem-solving and organizational skills.

The role requires 3-6 years in transportation/dispatch, high-volume phone work, and solid MS Office proficiency.

Qualifications

• High School diploma or GED, but college degree preferred.
• 3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.
• Work independently, great communicator & customer service skills.
• Ability to coordinate high volume phone skills.
• Computer experience with Microsoft products like Excel and email.
• Data Entry & high-volume phone skills.

Responsibilities

• Provide superior customer service to both internal and external customers by exceeding their expectations.
• Dispatch Company controlled freight and supported sales and commodity group managers.
• Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes.
• Meet or exceed rate expectations as defined by corporate pricing.
• Manage tendering process via TMS to route the lowest cost provider.
• Maintain billing and dispatch accuracy of 98% or greater.
• Dispatch/coordinating between carrier drivers/dispatch and sales.
• Post freight on various load boards and call carriers/broker to book loads.
• Confirming/verify rate via load tendering process.
• Follow company policy for processes and procedures.
• Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues.
• Maintain on time Pick-Up and Delivery performance of 97% or better.
• Update/track carrier/driver location information within company guidelines.
• Back up other dispatch positions.
• Assist Manager or Director, Logistics Services in leadership duties and reports when instructed.
• Dispatching drivers/Carriers
• Make sure and coordinating between carrier drivers/dispatch and customers on load information
• Maintain on time Pick-Up and Delivery performance of 98% or better
• Work hours – 50 + hours per week as needed

Skills

Customer service

Communication

Time management

Problem solving

Data entry

Education

High School diploma or GED

College degree preferred

Tools

MS Office

Excel

Email

Job description

Fresh Del Monte Produce Company is hiring a Brokerage Dispatcher Specialist in Coral Gables, FL. This full-time role focuses on developing client relationships and arranging freight transport to meet customer needs, operating in a fast-paced environment with strong problem-solving and organizational skills.

The role requires 3-6 years in transportation/dispatch, high-volume phone work, and solid MS Office proficiency.