Freight Dispatch Specialist | Route Planning & Scheduling

A.P. Moller - Maersk; Peabody (MA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk Ground Freight in Peabody, MA is seeking a Freight Dispatcher to schedule drivers, coordinate pickups and deliveries, and act as the liaison between customers, drivers, and management. The role requires 2–3 years of freight dispatching experience, strong time-management and routing skills, and good English.

We offer a competitive hourly pay range and benefits. The team values honesty, integrity, and a customer-focused approach to connect and simplify global trade.

Qualifications

• 2-3 years of freight dispatching experience.

Responsibilities

• Schedule drivers to make freight delivery or collect shipments.
• Communicate with customers and vendors about freight details, pickup and drop-off times, and special requests.
• Plan predetermined routes for drivers.
• Identify traffic problems and implement corrective actions to meet on-time delivery.
• Prepare dispatch documents for management and pull necessary documents for employees, customers, or vendors.
• Maintain records of dispatch calls, driver routes, route changes, and delivery/pick-up times.
• Monitor truck repairs and maintenance schedules.
• Log vendor complaints or concerns.
• Answer phone calls from vendors, customers, and management and assist as needed.
• Other duties as requested.

Skills

Time management

Traffic law knowledge

Routing adjustments

Interpersonal skills

Prioritization & multitasking

Computer software understanding

English communication

Job description

Maersk Ground Freight in Peabody, MA is seeking a Freight Dispatcher to schedule drivers, coordinate pickups and deliveries, and act as the liaison between customers, drivers, and management. The role requires 2–3 years of freight dispatching experience, strong time-management and routing skills, and good English.

We offer a competitive hourly pay range and benefits. The team values honesty, integrity, and a customer-focused approach to connect and simplify global trade.