Freight Broker

Bennett Family of Companies; Washington; Remote; USD 60,000 - 90,000; Full time

Job summary

Bennett Family of Companies is seeking a remote Freight Broker to match customer freight with carriers across Bennett’s network. The contractor will source and qualify carriers, negotiate rates, and secure capacity for diverse freight types while ensuring on-time pickup and delivery.

Responsibilities include building carrier and customer relationships, managing load documentation, coordinating dispatch, monitoring shipments, and proactively resolving issues.

Qualifications

• Experience in freight brokerage and rate negotiation.
• Strong customer service and account management abilities.
• Experience with dispatching, load coordination and real-time shipment tracking.
• Knowledge of transportation operations and industry terminology.
• Excellent written and verbal communication with attention to detail.

Responsibilities

• Source and qualifying carriers.
• Negotiate rates and secure capacity.
• Maintain carrier and customer relationships.
• Manage load documentation and dispatch coordination.
• Monitor shipments and resolve service issues.
• Collaborate with internal teams to optimize routes and margins.

Skills

Freight brokerage

Customer service

Dispatching

TMS

CRM tools

Communication

Independence in remote work

Tools

TMS

CRM tools

Office software

Job description

Company Description

Bennett Family of Companies is a global transportation and logistics provider operating through an extensive network of business partners. The organization supports nearly every facet of the industry, including specialized freight, heavy haul, flatbed, commercial building transportation, crane and rigging, RV transport, 3PL and 4PL logistics, warehouse management, and supply chain solutions, as well as government-specific services. For more than 45 years, Bennett has focused on responsible operations, efficiency, innovative technologies, and profitable growth. Led by industry-recognized president and CEO Marcia G. Taylor, the company has grown into a multi-faceted system of logistics service companies supported by over 3,000 contractors, agents, and employees. Applicants can expect to join a team committed to excellence, innovation, and long-term customer relationships.

Role Description

The Freight Broker is a full-time remote role responsible for matching customer freight needs with qualified carriers within Bennett’s transportation network. Day-to-day tasks include sourcing and qualifying carriers, negotiating rates, and securing capacity for a variety of freight types while ensuring on-time pickup and delivery. The role involves building and maintaining strong customer and carrier relationships, managing load documentation, and coordinating dispatch activities to ensure clear communication across all parties. The Freight Broker will monitor shipments, proactively resolve service issues, and maintain accurate records in Bennett’s systems. This position collaborates with internal teams to optimize routes, improve margins, and provide high-quality customer service aligned with company standards. This is a 1099 contracted role.

Qualifications

• Demonstrated skills in Freight Brokerage and Brokerage, including rate negotiation and carrier sourcing.
• Strong Customer Service and Account Management abilities for building and sustaining client and carrier relationships.
• Experience with Dispatching, load coordination, and real-time shipment tracking.
• Knowledge of transportation and logistics operations, including basic understanding of regulations and industry terminology.
• Effective communication skills, both written and verbal, with strong attention to detail and organization.
• Ability to work independently in a remote environment, manage multiple loads, and prioritize in a fast-paced setting.
• Proficiency with transportation management systems (TMS), CRM tools, and standard office software.
• Previous experience in freight brokerage, logistics, or trucking operations preferred; relevant certifications or industry training are a plus.