Freight Broker

Gopfc; Nashville (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

A logistics company is seeking a Freight Broker to develop and maintain relationships with customers and carriers. This role involves coordinating goods transport, managing customer accounts, and ensuring high-quality service. Candidates should have at least 1 year of experience in a similar role and strong negotiation and customer service skills. Daily operations will be based in Itasca, IL and may involve networking for new business opportunities.

Qualifications

• Minimum 1 year of experience as a Freight Broker or in a similar logistics role.
• Proven ability to provide top-tier customer service to both shippers and carriers.
• Excellent written and verbal communication skills.
• Outstanding attention to detail, multi-tasking, and organization.
• Knowledge of shipments including hotshots, FTL, and LTL.
• Proficiency with TMS, load boards, and MS Office.

Responsibilities

• Coordinate and oversee the transportation of goods.
• Develop and nurture relationships with shippers and carriers.
• Source carriers and negotiate competitive rates.
• Handle customer accounts and provide tailored logistics solutions.
• Address shipment delays and logistics challenges.
• Address issues related to shipment delays, carrier performance, and logistics challenges, providing solutions swiftly.
• Handle hotshot, truckload (FTL), LTL, and specialized shipments with high levels of customer interaction.
• Prepare documents, including bills of lading, freight quotes, and contracts, while ensuring compliance with transportation laws and safety standards.

Skills

Customer service

Negotiation

Problem-solving

Attention to detail

Attention to detail

Multi-tasking

Logistics knowledge

Shipment types (hotshots, FTL, LTL)

TMS

Load boards

MS Office

On-site in Itasca, IL

Tools

Transportation Management Systems (TMS)

Microsoft Office Suite

MS Office

Job description

Overview

Minimum 1 year of experience as a Freight Broker or in a similar role required.

Locations: Itasca, IL; Chattanooga, TN; Nashville, TN; Dallas, TX; Phoenix, AZ

Position Summary: As a Freight Broker at Precision Freight, you will develop, maintain, and grow relationships between customers, shippers, consignees, and carriers. This fast-paced, high-energy role has the potential to make a significant impact on the supply chain every day. You will be responsible for quoting, coordinating, and controlling the movement of customer-supplied products with a strong focus on quality standards and customer satisfaction. This role primarily focuses on managing customer accounts in all aspects of supply chain management and optimizing the productivity and efficiency of Precision Freight's carriers. There is a strong focus on client networking, negotiating pricing, and handling hotshots, truckloads, and special projects.

What You’ll Do

• Coordinate and oversee the transportation of goods, ensuring timely pickups and deliveries.
• Develop and nurture relationships with shippers and carriers to foster long-term partnerships.
• Source carriers, negotiate competitive rates, and secure transportation services that align with customer needs.
• Handle customer accounts by providing tailored logistics solutions and maintaining high-quality service levels.
• Actively network with clients and prospective customers, identifying opportunities for cross-selling and new business.
• Address issues related to shipment delays, carrier performance, and logistics challenges, providing solutions swiftly.
• Handle hotshot, truckload (FTL), less-than-truckload (LTL), and specialized shipments with high levels of customer interaction.
• Prepare documents, including bills of lading, freight quotes, and contracts, while ensuring compliance with transportation laws and safety standards.

What You Bring to the Table

• Minimum of 1 year of experience as a Freight Broker or in a similar logistics role.
• Proven ability to provide top-tier customer service to both shippers and carriers.
• Excellent written and verbal communication skills, coupled with strong problem-solving, critical thinking, and negotiation abilities.
• Exceptional attention to detail, multi-tasking, and organizational skills.
• Knowledge around managing various types of shipments, including hotshots, FTL, and LTL.
• Proficiency in transportation management systems (TMS), load boards, and Microsoft Office Suite.
• Ability to commute to Itasca, IL for daily operations.