Freight Broker

CRST The Transportation Solution, Inc; Birmingham (AL); On-site; USD 49,000 - 63,000; Full time

Benefits offered by this job

Medical, dental & vision

Life & disability insurance

Retirement with company match

Paid time off & holidays

Parental leave & discounts

Job summary

CRST The Transportation Solution, Inc. is seeking a Freight Broker in Birmingham, AL to source, develop, and manage third-party carrier relationships within our Flatbed Solutions brokerage operation. This fast-paced role rewards relationship-building and performance.

You’ll onboard carriers, assign loads, negotiate rates, and monitor margins while collaborating with customer service to ensure capacity aligns with shipper expectations.

Qualifications

• Foundational understanding of freight brokerage, 3PL, or logistics operations.
• Strong communication skills and comfort with high-volume carrier outreach and negotiation.
• A competitive, goal-oriented mindset motivated by performance and results.

Responsibilities

• Source, onboard, and manage third-party carriers across our brokerage network.
• Assign carriers to loads using CRST’s TMS and digital freight tools, ensuring timely pickup and delivery.
• Negotiate carrier rates while protecting required margin thresholds.
• Resolve in-transit service issues and keep internal teams informed on shipment status.
• Provide carrier coverage support for teammates across regions when needed.
• Stay current on carrier market trends, rate fluctuations, and capacity shifts.
• Build lasting partnerships with dispatchers, drivers, and carrier owners to drive repeat business.
• Track KPIs including carrier utilization, margin performance, and on-time delivery.
• Partner with customer service teams to align capacity with shipper expectations.

Skills

Freight brokerage knowledge

Communication skills

Negotiation

Performance-driven

Education

Bachelor's degree or equivalent

Tools

CRM

Transportation Management System (TMS)

Job description

Build Carrier Networks That Keep Freight Moving
CRST The Transportation Solution is seeking a Freight Broker to source, develop, and manage third-party carrier relationships within our Flatbed Solutions brokerage operation. This role is built for someone who thrives in a high-energy environment, knows how to build rapport with carriers across multiple modes, and is motivated by performance and results.
If you’re competitive, relationship-driven, and ready to own your book of carriers — this is your lane. Join a rapidly expanding team.

How You’ll Work

• Location: Birmingham, AL
• Compensation: This pay scale represents a good faith estimate of the salary wage range the company reasonably expects to pay upon hire for this position: $48,635–$63,235 per year. A final offer amount will depend on factors such as prior relevant experience, skills, and location.
• Incentive: Eligible for performance-based bonus or commission programs, as applicable.
• Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
• Additional Compensation: Total compensation may also include other forms of pay such as overtime or discretionary incentives, as applicable.

About the Role
As a Freight Broker on the Flatbed Solutions team, you’ll source and onboard third-party carriers, execute loads across our brokerage network, and grow margin through strong carrier relationships and smart market decisions. You’ll work closely with customer service teams to make sure the right capacity is in the right place — every day, every load. This role is focused on carrier sales and capacity building.

This role is fast-paced, metrics-driven, and built for someone who wants to own their results.

What You’ll Do

• Source, onboard, and manage third-party carriers across our brokerage network
• Assign carriers to loads using CRST’s TMS and digital freight tools, ensuring timely pickup and delivery
• Negotiate carrier rates while protecting required margin thresholds
• Resolve in-transit service issues and keep internal teams informed on shipment status
• Provide carrier coverage support for teammates across regions when needed
• Stay current on carrier market trends, rate fluctuations, and capacity shifts
• Build lasting partnerships with dispatchers, drivers, and carrier owners to drive repeat business
• Track KPIs including carrier utilization, margin performance, and on-time delivery
• Partner with customer service teams to align capacity with shipper expectations

What Great Looks Like

• Strong carrier network: You’ve built relationships that carriers want to maintain — and that show up when capacity is tight
• Margin discipline: You negotiate with purpose and protect the numbers that matter
• Market awareness: You know what’s moving across modes and use that knowledge to stay ahead
• Execution: Loads covered, communication clear, service issues handled before they elevate
• Reliability: Your teammates and customers know they can count on you

What You Bring

• Foundational understanding of freight brokerage, 3PL, or logistics operations
• Strong communication skills and comfort with high-volume carrier outreach and negotiation
• A competitive, goal-oriented mindset motivated by performance and results

Preferred Qualifications

• 2–5 years of experience in a brokerage or 3PL environment across multiple modes preferred
• Familiarity with CRM and transportation management systems (TMS)
• Proven ability to build rapport with dispatchers, drivers, and owner-operators
• A four-year degree or equivalent work experience with demonstrated success

Why CRST?
CRST is celebrating 70 years of grit, growth, and forward momentum — a legacy built on safety, integrity, and delivering on our commitments. Our Flatbed Solutions team plays a key role in keeping freight moving efficiently across the country.
At CRST, you’ll have the tools, the support, and the freedom to build something real.

Core Values

• Safety at the Core of All We Do
• Integrity in Every Decision and Action
• Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

Equal Opportunity Employer
CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state, or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.