Freight Bill Coordinator

Smithfield Support Services Corp; Suffolk (VA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Relocation package available

Job summary

Smithfield Foods is seeking a Freight Bill Coordinator in the Suffolk area to manage and reconcile freight bills, research variances, and support audit and payment operations. You will work with carriers and internal teams to validate charges and maintain records with a focus on accuracy and timeliness.

Requirements include a High School Diploma or GED with 2+ years of relevant experience; advanced Excel/Word skills are essential.

Qualifications

• High School Diploma or GED required.
• 2+ years of relevant experience.
• Working knowledge of Microsoft Excel and Word.
• Strong attention to detail and accuracy in reviewing billing information.
• Analytical skills to identify discrepancies and propose resolutions.
• Good organizational and time-management abilities.

Responsibilities

• Dispute Review and Resolution: review disputes for accuracy and ensure timely approvals/denials.
• Training and Process Documentation: provide training on the Accessorials process and document variance exceptions.
• Analysis and Coordination: conduct root-cause analysis for totals not in line with contractual rates and coordinate with departments to validate requests.

Skills

MS Excel

MS Word

Attention to detail

Communication

Teamwork

Education

High School Diploma or GED

2+ years relevant experience

Job description

When you join Smithfield, you become part of something special – a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact.

THE VALUE YOU’LL BRING:

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. The Freight Bill Coordinator is responsible for managing and reconciling all freight bills that do not match estimated amounts, ensuring accuracy, timeliness, and compliance with established financial and transportation processes. In this role, you will research variances, resolve billing discrepancies, and maintain precise records to support efficient freight audit and payment operations. You will collaborate closely with internal teams and external transportation partners to obtain supporting documentation, validate charges, and drive resolution of outstanding issues. This position requires strong attention to detail, excellent organizational skills, and the ability to work with large data sets in a fast-paced, deadline-driven environment.

WHAT YOU’LL DO:

The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

May perform other duties as assigned.

• Dispute Review and Resolution: Review all disputes submitted via Contract Carriers for accuracy and ensure timeliness and accuracy in approval/denials. Reconcile all exceptions to prevent payment delays. Escalate specific payment approvals/scenarios via the established reporting chain.


• Training and Process Documentation: Provide training to contract carriers/vendors on the Accessorials process. Document processes and variance exceptions.


• Analysis and Coordination: Conduct root cause analysis for totals not in line with contractual rates and agreements. Coordinate discussion with various departments to validate Accessorial requests.

WHAT WE’RE SEEKING:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Education & Experience: High School Diploma or GED and 2+ years of relevant experience.


• Technical Skills: Working knowledge of Microsoft Excel and Word.


• Attention to Detail: Strong accuracy in reviewing, reconciling, and validating billing information.


• Analytical Skills: Ability to identify discrepancies, research issues, and recommend resolutions.


• Organizational Skills: Ability to manage a high volume of invoices and documentation efficiently.


• Communication Skills: Clear verbal and written communication when interacting with carriers and internal stakeholders.


• Teamwork: Works well with others in a fast-paced, dynamic environment.


• Professionalism: Respectful, approachable, and team-oriented while building strong working relationships and a positive work environment.

OTHER SKILLS THAT MAKE YOU STAND OUT:

Bachelor's Degree, preferred. Freight Billing Experience preferred.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Capable of sitting for extended periods of time. Must be able to lift up to 15 pounds at times. Frequently required to sit; stand; walk; reach with hands and arms. Specific vision abilities required include close vision, distance vision, peripheral vision and depth perception. Able to travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Relocation Package Available

The expected pay range for this position is $16.83 - $26.44 per hour.

Smithfield Foods provides pay ranges that reflect its good faith estimate of the salary or hourly wage the company reasonably expects to pay for a position at the time of hire. Individual compensation will be determined based on several factors, including but not limited to, the scope and responsibilities of the role, location of the position, the candidate’s qualifications and experience, internal equity, external market pay for comparable positions and budget considerations.

At Smithfield Foods, base pay represents only one aspect of the comprehensive total rewards package.

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.

At Smithfield, good food starts with good people. “Good food. Responsibly.®” is more than just our tagline; it's what we do. We provide good jobs. We take good care of our animals. We are good stewards of the environment. We do good in our local communities. Smithfield is proud to offer robust, flexible and affordable benefit plans and programs to support our team members and their loved ones, and with out-of-pocket costs, on average, 20 percent less than plans offered by other employers. Beyond our medical plans, our Be Well programs offer tools and resources to enhance your quality of life, at no additional cost. These programs are uniquely tailored to our Smithfield team and provide support for elective surgeries, weight loss, mental health, cancer, kidney disease, diabetes, smoking cessation, asthma, maternity management and more. Our company invests in your future. We offer comprehensive training and professional development programs designed to help you reach your full potential. Through LinkedIn Learning, employees can access on‑demand courses, professional certificates, and skill‑based training to build capabilities aligned with career and business needs. Our partnership with Guild supports your continuing education with tuition assistance covering English language learning, high school completion, and degree programs, while our leadership development initiatives nurture high‑potential talent. We also offer unique benefits like our Smithfield Scholarship Program for employees’ children.

Headquartered in Smithfield, Virginia, since 1936, Smithfield Foods, Inc. is an American food company with a leading position in packaged meats and fresh pork products. With a diverse brand portfolio and strong relationships with U.S. farmers and customers, we responsibly meet demand for quality protein around the world. For more information, visit www.smithfieldfoods.com. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our communities. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others. For more information, visit www.smithfieldfoods.com and connect with us on Facebook, X, formerly known as Twitter, LinkedIn, and Instagram.