Freezer Production Supervisor

Accurate Personnel LLC; Minooka (IL); On-site; USD 48,000 - 52,000; Full time

Job summary

Accurate Personnel LLC is seeking a Freezer Production Supervisor in Minooka, IL. The role leads the Freezer Department, oversees daily production, and coordinates with Shipping/Receiving to meet customer needs. Onsite, 24/7 operation with flexible schedule, weekend work required.

The supervisor will coach staff, enforce safety and sanitation standards, monitor productivity, and ensure timely resolution of issues while maintaining positive customer relations.

Qualifications

• Strong leadership and supervisory skills for a warehouse production team.
• Excellent written and verbal communication skills.
• Self-motivated and capable of independently implementing processes.
• Strong organizational, problem-solving, and decision-making abilities.

Responsibilities

• Supervise Freezer Department and Shipping/Receiving personnel.
• Provide daily leadership to meet production, safety, quality, and productivity targets.
• Assign duties and coordinate workloads based on production needs.
• Schedule breaks, hours, and vacations to maintain staffing levels.
• Coach and develop employees to improve performance and safety.
• Ensure policy adherence and effective communication of expectations.
• Address customer concerns and drive resolutions promptly.
• Maintain sanitation and proper procedures in the Freezer Department.

Skills

Leadership

Supervisory experience

Communication skills

Problem-solving

Organizational skills

WMS experience

Computer literacy

Education

Some college coursework / management education

2+ years warehouse supervisory experience

Tools

WMS

Microsoft Windows / Office

Job description

Job Title: Freezer Production Supervisor
Pay: $47,500 – $52,000
Location: Minooka, IL (onsite)
Schedule: 10am start time
Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

Job Purpose

The Freezer Production Supervisor is responsible for providing leadership and operational support to the Freezer Department while assisting other warehouse departments as needed. This position oversees daily production activities, employee performance, safety, sanitation, quality, and productivity to ensure efficient warehouse operations and consistent service levels.

Essential Duties and Responsibilities

• Supervise associates within the Freezer Department, as well as Shipping/Receiving personnel and warehouse office clerks as assigned.
• Provide daily leadership and direction to ensure production, quality, safety, and productivity expectations are consistently achieved.
• Assign employee duties and coordinate daily workloads based on production requirements and business needs.
• Schedule employee break periods, work hours, and vacations to maintain appropriate staffing levels.
• Conduct periodic employee performance evaluations in accordance with applicable Human Resources policies and procedures.
• Coach, train, and develop employees to improve performance, productivity, safety, and overall departmental effectiveness.
• Assist other warehouse supervisors and associates with warehouse policies, departmental procedures, operational requirements, and job responsibilities.
• Work closely with employees to ensure quality and productivity expectations are clearly communicated, understood, and maintained.
• Follow up on customer concerns and complaints, review discrepancy reports, and assist with implementing appropriate resolutions.
• Maintain positive customer relationships by ensuring operational issues are addressed promptly and professionally.
• Maintain overall responsibility for proper sanitation practices throughout the Freezer Department and assigned warehouse and office areas.
• Ensure employees comply with established warehouse safety, sanitation, quality, and operational procedures.
• Supervise and enforce established seal policies and procedures for outbound loads.
• Monitor daily workflow and make staffing or operational adjustments as necessary to support production requirements.
• Promote a positive, professional, and team-oriented work environment.
• Serve as a team builder by encouraging communication, accountability, collaboration, and employee engagement.
• Partner with warehouse leadership to identify and resolve operational challenges and improve departmental performance.
• Maintain accurate communication with management regarding staffing, productivity, quality, customer concerns, and other operational issues.
• Must be flexible and willing to work additional or alternate shifts as necessary to support business needs.

Minimum Requirements

• Strong leadership and supervisory skills with the ability to effectively manage a warehouse production team.
• Excellent written and verbal communication skills.
• Self-motivated and capable of independently implementing and supervising departmental processes and procedures.
• Strong organizational, problem-solving, and decision-making abilities.
• High level of computer literacy and experience working with Warehouse Management Systems (WMS).
• Ability to interact professionally and effectively with employees and all levels of management.
• Ability to manage, motivate, and lead a diverse workforce.
• Previous warehouse supervisory experience required.
• Previous experience within a wholesale, distribution, or similar warehouse environment preferred.
• Some college-level education or management training preferred but not required with appropriate supervisory experience.

Education and/or Experience

• Some college-level coursework or management education preferred.
• Minimum of two years of warehouse supervisory experience, preferably within a wholesale, distribution, production, or similar environment.
• Equivalent combinations of education, training, and relevant supervisory experience may be considered.

Computer Skills

• Proficiency with Microsoft Windows and Microsoft Office applications.
• Experience working with Warehouse Management Systems (WMS) and other warehouse or production-related computer systems.

Reasoning and Leadership Ability

• Ability to effectively interact and communicate with employees and all levels of management.
• Strong written and verbal communication skills.
• Ability to prioritize responsibilities and make sound decisions in a fast-paced warehouse environment.
• Ability to identify operational issues, evaluate potential solutions, and take appropriate corrective action.
• Ability to effectively manage and lead a diverse workforce while maintaining productivity, quality, and safety expectations.

Physical Demands

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to lift up to 10 pounds.
• Ability to sit and work at a computer for extended periods.
• Ability to stand and walk throughout warehouse and production areas as required.
• Ability to climb stairs.
• Ability to work within refrigerated and freezer environments as required.

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.