Freelance Italian Expert Rater & Mentor

Remote; San Francisco (CA); Teletrabalho; USD 23 000 - 33 000; Tempo integral

Resumo da oferta

Welo Data in Italy is seeking an Expert Rater (freelance) to coach Raters, manage client test rounds, and translate KPI insights into actionable guidance. You will craft client communications, monitor progress, and ensure high-quality ratings across diverse datasets.

The role emphasizes independent evaluation, collaboration with cross-functional teams, and building rating expertise. Start date 27th July; 30 hours/week with potential extension.

Qualificações

• Active listening and empathetic engagement with speakers.
• Clear communication of thoughts and needs with respect.
• Proactiveness in anticipating needs.
• Cultural adaptability across diverse contexts.
• Cultivation of psychological safety in teams.
• Methodical online research to extract data.

Responsabilidades

• Support Raters in skill development and best practices for accurate ratings.
• Guide annotation selection and gold set creation to ensure unbiased outcomes.
• Analyze datasets to identify patterns and drive data-informed decisions.
• Ask strategic questions to enhance understanding and problem-solving.
• Create client-focused written materials and feedback.
• Use documentation to communicate concepts clearly to clients.
• Collaborate with R&D teams on experiments to improve data.
• Engage with clients and CEM to gather requirements and quality benchmarks.
• Perform independent evaluations to sustain proficiency.
• Conduct tier-2 reviews to identify opportunities.

Conhecimentos

Active listening

Effective communication

Proactiveness

Cultural adaptability

Psychological safety

Research skills

Formação académica

Social sciences background

Quality roles background

Ferramentas

Google Workspace

Descrição da oferta de emprego

Welo Data in Italy is seeking an Expert Rater (freelance) to coach Raters, manage client test rounds, and translate KPI insights into actionable guidance. You will craft client communications, monitor progress, and ensure high-quality ratings across diverse datasets.

The role emphasizes independent evaluation, collaboration with cross-functional teams, and building rating expertise. Start date 27th July; 30 hours/week with potential extension.