Free People Stylist

URBN Urban Outfitters, Inc.; Boston (MA); On-site; USD 18,000 - 25,000; Full time

Job summary

URBN Urban Outfitters, Inc. is seeking a Stylist for our Free People brand in Boston. The role focuses on delivering a genuine customer experience that drives sales and brand loyalty.

You will engage customers, share styling advice, and stay informed about current events and offers to provide an omni-channel shopping experience. The position requires flexibility to work nights, weekends, and holidays in a fast-paced retail environment.

Qualifications

• Love for the FP brand.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace.
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way.
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others.
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Maintains Free People’s visual and operational standards while keeping the focus on the customer.
• Supports the shipment process to gain awareness of product including what’s new and what’s reship.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

Skills

Love for FP brand

Customer service

Team player

Flexible hours

Job description

Location

This position is located at 899 Boylston St, Boston, Massachusetts, 02115 United States

Role Summary

A Stylist contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective

Teamwork + Communication

• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

Visual + Business operations

• Maintains Free People’s visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s reship
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Love for the FP brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $15.50 - USD $15.50 /Hr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.