Free People Stylist

URBN Urban Outfitters, Inc.; Salem (NH); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Job summary

URBN Urban Outfitters, Inc. is hiring a Stylist to help drive sales by delivering a genuine customer experience on the sales floor. You will engage customers with product knowledge and style advice, while reflecting URBN’s brand values in every interaction.

The role requires collaboration with the team, participation in daily briefings, and a willingness to work flexible hours including nights, weekends, and holidays to support store operations.

Qualifications

• Experience in customer service.
• Ability to work flexible hours
• Love for the FP brand.

Responsibilities

• Act as a brand representative and drive the store experience on the sales floor.
• Interact with customers using product knowledge and offer personalized guidance.
• Collaborate with peers and leaders in daily meetings and store initiatives.
• Support shipment and inventory processes to maintain accuracy and profitability.

Skills

Customer service

Teamwork

Flexible hours

Brand experience

Job description

Location

This position is located at 9 VIA Tuscan RT2040, Salem, New Hampshire, 03079 United States

Role Summary

A Stylist contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective

Teamwork + Communication

• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

Visual + Business operations

• Maintains Free People’s visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s reship
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Love for the FP brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $15.00/Hr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.