Free People Stylist

Free People; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

Free People in Miami is seeking a stylist to contribute to sales by delivering a genuine customer experience on the floor. You will engage customers, share product knowledge, and support visual presentation and store operations.

The role requires teamwork, flexibility to work nights, weekends, and holidays, and a passion for the FP brand. This position is based at the Miami store with opportunities to participate in brand initiatives and events.

Qualifications

• Candidate loves the FP brand and delivers friendly customer interactions.
• Has prior customer service experience.
• Willing to work nights, weekends, and holidays.

Responsibilities

• Provide genuine customer experience to drive sales.
• Engage customers with product knowledge across zones.
• Collaborate with team and leadership on store initiatives.
• Maintain Free People's visual and operational standards.
• Support shipment process and inventory accuracy.
• Uphold safety standards and company policies.

Skills

Brand affinity

Customer service experience

Team player

Flexible hours

Job description

This position is located at 1010 NE 2nd Ave, Miami, Florida, 33132 United States

Role Summary

A Stylist contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective

Teamwork + Communication

• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

Visual + Business operations

• Maintains Free People's visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what's new and what's reship
• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Love for the FP brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $14.00/Hr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.