Fraud Strategy & Tools Specialist

First Merchants Corporation; Indianapolis, Northern (IN, KY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

401k

Health Savings Account

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank is seeking a Fraud Strategy & Tools Specialist to join our team in a hybrid role. You will centralize and optimize how we use fraud prevention and detection tools, align them with business goals, and proactively identify trends for improvement.

As a liaison between fraud operations, lines of business, and external vendors, you will drive tool configurations, documentation, and best practices to strengthen our defenses.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams.
• Knowledge of fraud typologies and emerging threats is a plus.
• Ability to translate technical capabilities into business value.
• Detail-oriented with solid documentation and organizational skills.

Responsibilities

• Tool optimization and oversight, including staying current on tool capabilities and updates.
• Coordinate with line of business teams and external vendors to support fraud strategies.
• Monitor changes to fraud detection systems and assess impact.
• Document current state, key decisions, and maintain tool configurations.
• Research leading practices in fraud prevention and technology utilization.
• Identify fraud trends and participate in rapid triage and response.

Skills

Analytical skills

Communication

Cross-functional teamwork

Fraud knowledge

Business value translation

Documentation skills

Tools

Fraud prevention tools

Job description

Indianapolis HQ
Indianapolis, IN 46240, USA

First Merchants Bank is seeking a Fraud Strategy & Tools Specialist to join our team! As part of the External Fraud Working Group’s strategic initiative, this role is designed to centralize and enhance the bank’s use of fraud prevention and detection tools and technologies. The Fraud Strategy & Tools Specialist will be responsible for fully understanding, optimizing, and aligning fraud tools with business goals, while proactively identifying trends and recommending improvements. This role will serve as a key liaison between fraud operations, line of business (LOB) teams, and external vendors. This role is approved for a hybrid work schedule within our operational footprint.

Essential Duties and Responsibilities:

• Tool Optimization & Oversight
  
  
  
  • Attend vendor and user group meetings to stay current on tool capabilities and updates.
  
  
  • Monitor system changes and assess their impact—both positive and negative—on fraud detection and prevention.
  
  
  • Fully understand the capabilities of existing fraud tools and identify opportunities for enhancement.
  
  
  
  


• Strategic Coordination & Documentation
  
  
  
  • Understand fraud practices and control effectiveness.
  
  
  • Coordinate with LOBs to support decision‑making related to fraud tools and strategies.
  
  
  • Document current state, key decisions, and maintain up‑to‑date records of tool configurations and usage.
  
  
  • Research and recommend leading practices in fraud prevention and technology utilization.
  
  
  
  


• Identify and analyze fraud trends across channels and products.


• Participate in the fraud triage team to support rapid response and resolution.


• Provide recommendations for ongoing tuning and configuration of fraud detection systems.


• Proactive Engagement & Business Alignment
  
  
  
  • Bring forward ideas and recommendations to improve fraud prevention strategies.
  
  
  • Align fraud tool usage with broader business goals and risk appetite.
  
  
  • Serve as a proactive partner to internal stakeholders and external vendors.
  
  
  
  

The following would be a plus:

• Strong analytical and problem‑solving skills.


• Excellent communication and collaboration abilities.


• Experience working with cross‑functional teams.


• Knowledge of fraud typologies and emerging threats.


• Ability to translate technical capabilities into business value.


• Detail‑oriented with strong documentation and organizational skills.

First Merchants offers the following:

• Medical, Dental and Vision Insurance


• 401k


• Health Savings and Flexible Spending Accounts


• Vacation/Sick Time


• Paid Holidays


• Tuition Reimbursement


• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high‑performing financial organization for our clients, teammates, and shareholders.

Our Team:

\"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.\"

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.