Fraud Strategy & Tools Specialist

First Merchants Corporation; Fort Wayne (IN); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Base Pay PLUS Bonuses

Job summary

First Merchants Bank in Fort Wayne, IN seeks a Fraud Strategy & Tools Specialist to centralize and optimize our fraud prevention tools and technologies. You will align capabilities with business goals, monitor tool performance, and collaborate with fraud operations, LOB teams, and external vendors.

You will analyze trends, support rapid triage, and recommend tuning and configuration improvements to detection systems. A bachelor's degree, 3+ years in fraud, and platform experience are required.

Qualifications

• Bachelor's degree in business, finance, information systems, or related field.
• Minimum of three (3) years of experience in fraud prevention, risk management, or financial technology.
• Fraud Analytics Experience with one or more fraud detection tools or platforms such as NICE/Actimize, Q2 Sentinel, FICO, Abrigo BAM+, Vertifi, TrueChecks, Alloy, etc.

Responsibilities

• Tool Optimization & Oversight: Attend vendor and user group meetings and monitor system changes to assess impact on detection and prevention.
• Strategic Coordination & Documentation: Understand fraud practices, coordinate with LOBs, and document tool configurations and usage.
• Fraud Intelligence & Triage: Identify fraud trends, participate in triage, and recommend tuning of detection systems.
• Proactive Engagement & Business Alignment: Propose improvements, align tool usage with business goals, and partner with stakeholders and vendors.

Skills

Fraud analytics

Vendor management

Cross-functional collaboration

Stakeholder communication

Education

Bachelor's degree

Tools

NICE/Actimize

Q2 Sentinel

FICO

Abrigo BAM+

Job description

First Merchants Bank is seeking a Fraud Strategy & Tools Specialist to join our team! As part of the External Fraud Working Group's strategic initiative, this role is designed to centralize and enhance the bank's use of fraud prevention and detection tools and technologies. The Fraud Strategy & Tools Specialist will be responsible for fully understanding, optimizing, and aligning fraud tools with business goals, while proactively identifying trends and recommending improvements. This role will serve as a key liaison between fraud operations, line of business (LOB) teams, and external vendors.

Essential Duties And Responsibilities

• Tool Optimization & Oversight
  • Attend vendor and user group meetings to stay current on tool capabilities and updates.
  • Monitor system changes and assess their impact - both positive and negative on fraud detection and prevention.
  • Fully understand the capabilities of existing fraud tools and identify opportunities for enhancement.
• Strategic Coordination & Documentation
  • Understand fraud practices and control effectiveness.
  • Coordinate with LOBs to support decision-making related to fraud tools and strategies.
  • Document current state, key decisions, and maintain up-to-date records of tool configurations and usage.
  • Research and recommend leading practices in fraud prevention and technology utilization.
• Fraud Intelligence & Triage
  • Identify and analyze fraud trends across channels and products.
  • Participate in the fraud triage team to support rapid response and resolution.
  • Provide recommendations for ongoing tuning and configuration of fraud detection systems.
• Proactive Engagement & Business Alignment
  • Bring forward ideas and recommendations to improve fraud prevention strategies.
  • Align fraud tool usage with broader business goals and risk appetite.
  • Serve as a proactive partner to internal stakeholders and external vendors.

To be successful in this position, we require the following:

• Bachelor's degree in business, finance, information systems, or related field.
• A minimum of three (3) years of experience in fraud prevention, risk management, or financial technology.
• Fraud Analytics Experience with one or more fraud detection tools or platforms such as NICE/Actimize, Q2 Sentinel, FICO, Abrigo BAM+, Vertifi, TrueChecks, Alloy, etc.

The Following Would Be a Plus

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Experience working with cross-functional teams.
• Knowledge of fraud typologies and emerging threats.
• Ability to translate technical capabilities into business value.
• Detail-oriented with strong documentation and organizational skills.

First Merchants Offers The Following

• Base Pay PLUS Bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

A Little About Us

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision Is

To enhance the financial wellness of the diverse communities we serve.

Our Mission Is

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."