Fraud Risk Investigator - Impactful Banking

Bank-First; Manitowoc (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Bank First is seeking a Fraud Prevention Specialist in Wisconsin to identify and investigate suspicious activity, protect customers, and support frontline teams. You will analyze alerts, handle disputes, and help reduce losses with empathy and precision.

The role requires collaboration across departments, strong communication, and adherence to bank policies while staying current with industry trends in fraud prevention.

Qualifications

• Bachelor’s degree or equivalent experience.

Responsibilities

• Identify and investigate customer issues to mitigate losses.

Skills

Fraud knowledge

Customer service

Communication

Time management

Multitasking

Education

Bachelor's degree

Tools

Verafin

MOX

Allied

Job description

Bank First is seeking a Fraud Prevention Specialist in Wisconsin to identify and investigate suspicious activity, protect customers, and support frontline teams. You will analyze alerts, handle disputes, and help reduce losses with empathy and precision.

The role requires collaboration across departments, strong communication, and adherence to bank policies while staying current with industry trends in fraud prevention.