Fraud Prevention Specialist - Impact & Growth

Bank First; Beloit (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Bank First is hiring a Fraud Prevention Specialist in Beloit, WI. This role protects customers and the Bank by identifying, investigating, and resolving fraudulent activity across card, ACH, checks, and digital banking channels.

The specialist will analyze fraud alerts, validate transactions, process claims, and guide frontline teams with fraud-related support while adhering to bank policies and regulatory requirements.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1–2 years in banking or fraud-related role.
• Knowledge of fraud, loss mitigation, and compliance preferred.
• Strong interpersonal and communication skills.
• Ability to handle multiple tasks and work under pressure.

Responsibilities

• Identify and investigate fraud-related issues to mitigate losses.
• Provide professional, empathetic customer service during investigations.
• Handle disputes related to card/ACH, check fraud, identity theft, and suspicious activity.
• Maintain clear case status updates with frontline teams.

Skills

Interpersonal skills

Time management

Multitasking

Communication

Analytical thinking

Education

Bachelor’s degree or equivalent experience

Tools

Verafin

MOX

Allied

Job description

Bank First is hiring a Fraud Prevention Specialist in Beloit, WI. This role protects customers and the Bank by identifying, investigating, and resolving fraudulent activity across card, ACH, checks, and digital banking channels.

The specialist will analyze fraud alerts, validate transactions, process claims, and guide frontline teams with fraud-related support while adhering to bank policies and regulatory requirements.