Fraud Risk Director - Lead Detection & Investigations

City National Bank of Florida; Miami (FL); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health Coverage

Retirement Savings

Paid Time Off & Holidays

Wellness Support

Job summary

City National Bank of Florida is seeking a Fraud Director to lead the bank's fraud risk management across prevention, detection, investigations, recovery, governance, and reporting. You will manage Detection Analysts and Fraud Investigators, partner with 2LoD, and ensure controls align with regulatory expectations and the bank's risk appetite.

You will shape the fraud program by setting policies, playbooks, KRIs/KPIs, and reporting to senior leadership.

Qualifications

• Experience in fraud risk management and financial crime.
• Proven leadership of fraud teams including detection and investigations.
• Experience with fraud technology, monitoring, and vendor relationships.
• Strong knowledge of regulatory requirements related to fraud and AML.
• Analytical, communication, and stakeholder management skills.

Responsibilities

• Lead and oversee fraud teams across end-to-end lifecycle including detection, alert monitoring, investigations, recovery, case closure, and escalation.
• Direct Fraud Investigators and Detection Analysts to ensure effective monitoring and timely dispositions.
• Evaluate adequacy of controls and implement enhancements to reduce losses and risk.
• Own 2LoD fraud policies, playbooks, and related governance processes.
• Establish and govern fraud playbooks, escalation points, and cross-defense coordination.
• Own fraud KRIs/KPIs and report trends for management oversight.
• Develop and deliver fraud metrics, dashboards, and strategic presentations for leadership.
• Oversee issues management for Financial Crime Prevention and remediation efforts.

Skills

Fraud risk management

Leadership

Analytical thinking

Stakeholder management

Education

Bachelor's Degree in Business Administration, Finance, Accounting, Criminal Justice, or related field

Tools

Fraud detection systems

Vendor management

Data analytics

Job description

City National Bank of Florida is seeking a Fraud Director to lead the bank's fraud risk management across prevention, detection, investigations, recovery, governance, and reporting. You will manage Detection Analysts and Fraud Investigators, partner with 2LoD, and ensure controls align with regulatory expectations and the bank's risk appetite.

You will shape the fraud program by setting policies, playbooks, KRIs/KPIs, and reporting to senior leadership.