Director, Fraud Risk Management

Sutton Bank; Columbus (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Sutton Bank in Columbus, Ohio seeks a seasoned leader to own and evolve the Fraud Risk Management Program. You will oversee governance, risk assessments, risk appetite, KRIs, and reporting, coordinating with risk, compliance, operations, BSA/AML and third-party risk teams.

The role partners with executives to elevate fraud controls across products and programs, directs partner oversight, and drives continuous maturity of the program, serving as primary owner of these governance processes.

Qualifications

• Bachelor's degree required in a related field; master's preferred.
• Minimum 10 years in fraud risk management or related disciplines.

Responsibilities

• Leads fraud governance routines and management reporting processes.
• Maintains fraud-related policies, standards, and procedures.
• Coordinates fraud risk management activities across business, risk, compliance, and third-party risk management functions.
• Maintains fraud risk assessment methodologies and fraud typology frameworks.
• Oversees periodic fraud risk assessments across partners, products, and programs.
• Identifies emerging fraud risks, trends, and control weaknesses and ensure escalation and remediation.
• Maintains fraud KRIs and supporting management information.
• Develops and delivers fraud reporting to Executive Management and Board committees.
• Recommends corrective actions when fraud performance exceeds thresholds.
• Establishes and maintains fraud risk management expectations for partners and service providers.
• Reviews fraud performance, reporting, and control effectiveness across partner relationships.
• Supports partner due diligence, onboarding, ongoing monitoring, and issue management activities.
• Evaluates partner fraud capabilities, controls, tools, and monitoring practices.

Skills

Fraud risk management

Governance

Management reporting

Stakeholder coordination

KRI development

Risk assessment

Education

Bachelor's degree in Finance/Accounting/Business Administration/Risk Management/Criminal Justice or related field

Master's degree preferred

Job description

Summary

Responsible for leading and maintaining the Bank's Fraud Risk Management Program. This role oversees fraud governance, fraud risk assessments, fraud risk appetite, key risk indicators (KRIs), management reporting, and partner oversight activities across the Bank's products, programs, and partner relationships. Works closely with risk, compliance, operations, BSA/AML, and other stakeholders to identify, assess, monitor, and elevate fraud risks and support the continued maturity of the Fraud Risk Management Program. The role serves as the primary owner of the Fraud Risk Management Program and related governance processes.

Qualifications

Education

Bachelor's degree in Finance, Accounting, Business Administration, Risk Management, Criminal Justice, or related field. Master's Degree preferred.

Licenses/Certifications

Certified Fraud Examiner (CFE) preferred.

Experience

Minimum of 10 years of experience in fraud risk management, financial crimes, operational risk, compliance, payments risk, or related disciplines.

Essential Functions

• Leads fraud governance routines and management reporting processes.
• Maintains fraud-related policies, standards, and procedures.
• Coordinates fraud risk management activities across business, risk, compliance, and third-party risk management functions.
• Maintains fraud risk assessment methodologies and fraud typology frameworks.
• Oversees periodic fraud risk assessments across partners, products, and programs.
• Identifies emerging fraud risks, trends, and control weaknesses and ensure appropriate escalation and remediation.
• Maintains fraud KRIs and supporting management information.
• Develops and delivers fraud reporting to Executive Management and Board committees.
• Recommends corrective actions when fraud performance exceeds established thresholds.
• Establishes and maintains fraud risk management expectations for partners and service providers.
• Reviews fraud performance, reporting, and control effectiveness across partner relationships.
• Supports partner due diligence, onboarding, ongoing monitoring, and issue management activities.
• Evaluates partner fraud capabilities, controls, tools, and monitoring practices."+