Fraud & Risk Analyst — In-Office, 401K Match

SignaPay; Irving (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous benefits package

401K with employer match

Job summary

SignaPay in Irving, TX seeks a Risk/Fraud Analyst to monitor transactions, investigate anomalies, and hold deposits during investigations. You will coordinate with banks and agents to protect the company, merchants, and partners.

The role requires sharp analytical ability, knowledge of payment processing, and strong communication skills to work with underwriting, finance, and external stakeholders. Office-based, M-F, with potential overtime.

Qualifications

• Minimum 3 years in Risk Management or Credit Underwriting in payments.
• Experience with transaction monitoring and reporting tools.
• Knowledge of G2 web monitoring systems.
• Proficiency with Microsoft Office applications.
• Payment industry knowledge.

Responsibilities

• Review Merchant Exception Reports to identify risk and losses in daily credit card transactions.
• Conduct investigations on merchant processing and suspend deposits if needed.
• Collect documentation from merchants and verify with issuing banks or resources.
• Interview merchants related to investigations and provide updates to ISO/agents.
• Communicate progress to MAC members and share patterns to prevent losses.
• Prepare daily case reports and document findings.

Skills

Strong deductive reasoning

Pattern recognition

Read credit reports

Payment processing knowledge

ACH returns / chargebacks knowledge

Communication skills

Deadline-driven

Written and verbal communication

Tools

G2 web monitoring systems

Microsoft Office

Job description

SignaPay in Irving, TX seeks a Risk/Fraud Analyst to monitor transactions, investigate anomalies, and hold deposits during investigations. You will coordinate with banks and agents to protect the company, merchants, and partners.

The role requires sharp analytical ability, knowledge of payment processing, and strong communication skills to work with underwriting, finance, and external stakeholders. Office-based, M-F, with potential overtime.