Fraud Product Director - Fintech Leadership & Strategy

Upgrade; San Francisco (CA); Hybrid; USD 180,000 - 200,000; Full time

Benefits offered by this job

Stock options

Medical/Dental/Vision coverage

Flexible PTO

Professional growth opportunities

Paid parental leave

Wellness initiatives

Job summary

Upgrade is seeking a Director of Product Management for our Fraud team in San Francisco. You will own and drive strategic initiatives across fraud detection architecture, risk models, data integrations, and consumer verification systems.

This senior role targets 10+ years in fintech product leadership with a focus on balancing strong fraud prevention and user conversion. The position is hybrid with onsite work on Tuesdays and Thursdays in our downtown San Francisco office.

Qualifications

• Significant expertise in fraud strategies, models, data sources and infrastructure in a Fintech environment preferred.
• Proven track record in leadership, organizational conflict resolution, and data-driven decision-making.
• 10+ years of product management experience in a fast-paced, entrepreneurial environment.
• Fluency with product development tools, SQL, web analytics and AB testing software.
• Experience with third party APIs & solutions integration.

Responsibilities

• Drive product development for Upgrade’s fraud infrastructure including detection, models, third party data integration, and consumer verification measures.
• Facilitate cross-functional decision making, driving key tradeoffs between conversion, fraud prevention, information security and operational considerations.
• Partner closely with upgrade’s fraud management team to monitor and drive improvements on all relevant fraud KPIs.
• Act as product owner for scrum teams working to ship fraud platform enhancements.
• Evaluate and drive implementation of new third party data and software integrations.
• Work closely with the operations team to monitor, troubleshoot and solve issues.

Skills

Fraud strategies

Leadership

Product management

Data-driven decisions

SQL

Web analytics

AB testing

APIs integration

Tools

APIs

Fraud platform

Job description

Upgrade is seeking a Director of Product Management for our Fraud team in San Francisco. You will own and drive strategic initiatives across fraud detection architecture, risk models, data integrations, and consumer verification systems.

This senior role targets 10+ years in fintech product leadership with a focus on balancing strong fraud prevention and user conversion. The position is hybrid with onsite work on Tuesdays and Thursdays in our downtown San Francisco office.